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Captivate 2019 Lost Audio on Last Slide

New Here ,
Jun 10, 2019

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When the subject matter expert completed talking, I clicked on the recording then pressed End to save everything from that session. However, during editing I found the audio for the last slide was incomplete. Also, there were extra slides with some audio split between them. I am sure I didn't hit click to get just seconds of audio on separate slides.

I checked for updates and my installation of Captivate 2019 is at the current version (there are no updates available).

This is the second time this has happened for me.

Any ideas of what might cause this? Or what I can do to ensure it doesn't happen again? (I've thought of clicking my mouse several times after the subject matter expert finishes talking, but am hoping for something more substantial.)

Thanks,

Angela

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Captivate 2019 Lost Audio on Last Slide

New Here ,
Jun 10, 2019

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When the subject matter expert completed talking, I clicked on the recording then pressed End to save everything from that session. However, during editing I found the audio for the last slide was incomplete. Also, there were extra slides with some audio split between them. I am sure I didn't hit click to get just seconds of audio on separate slides.

I checked for updates and my installation of Captivate 2019 is at the current version (there are no updates available).

This is the second time this has happened for me.

Any ideas of what might cause this? Or what I can do to ensure it doesn't happen again? (I've thought of clicking my mouse several times after the subject matter expert finishes talking, but am hoping for something more substantial.)

Thanks,

Angela

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Jun 10, 2019 0
Lilybiri LATEST
Most Valuable Participant ,
Jun 10, 2019

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I didin't have it happen personally. But you can use Audio Edit (Project)  to rearrange the slide markers, and get the audio in place. Did you try that?

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