Captivate 2019 - New install - Assets double window

New Here ,
Jan 20, 2021 Jan 20, 2021

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Anyone else have this technical problem? When I try to select something from assets a secondary window pops up and covers what I am trying to select.  adobe captivate asset library problem .png

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Adobe Community Professional ,
Feb 07, 2021 Feb 07, 2021

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I think I had a similar problem if not the same. Turns out because I have two monitors with different Windows scaling settings (one was 100% the other was 125%) cause it to flicker with this sort of view. These were the default scaling for my computer and monitor. I changed them both to 125% and the problem corrected itself.

Paul Wilson, CTDP

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New Here ,
Feb 08, 2021 Feb 08, 2021

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Paul thank you!!!  This was it.  All better now and everything is now working fine.  Appreciate the response.  Have a great day. 

 

Cheryl 

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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You're welcome.

Paul Wilson, CTDP

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