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Captivate 8 - facing issues with SCORM publishing

New Here ,
Apr 22, 2020 Apr 22, 2020

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Hi, I am facing issuse with Captivate 8 SCORM publshing, Captivate get hangs (Not responding) and not able to close it. Unable to close via Task Manager also, only option is restart the mahine. E.g. This issuse occues for single page file with text and publish it to SCORM 1.2. 

I cleared all cache and Temp file. If i pulish without SCORM its woking fine. I think this is happned after recent windows patch update. Please help me with soulation. 

 

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New Here ,
Apr 23, 2020 Apr 23, 2020

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Had a similar issue, mine was caused trying to save my scorm file to a network destination. Changing the save to destination to my computer fixed my issue.

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Community Expert ,
Apr 23, 2020 Apr 23, 2020

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 Is Captivate 8 compatible with that version of Windows? May be the cause of your troubles.

Do you run Captivate with 'Run as Admininstrator' option? Is everything installed on your system, not on a networked nor external drive. This includes the paths both for the projects and the cache.

Try cleaning the Preferences as well.

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New Here ,
Apr 23, 2020 Apr 23, 2020

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Last week it was working fine with me with same windows configuration. 

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Community Expert ,
Apr 23, 2020 Apr 23, 2020

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Where do the Default Locations point to in Edit > Preferences?

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New Here ,
Apr 23, 2020 Apr 23, 2020

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My Documetns in C drive

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Community Expert ,
Apr 23, 2020 Apr 23, 2020

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Have you done any Windows or Browser updates recently?

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Community Expert ,
Apr 23, 2020 Apr 23, 2020

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Another thing you can try: When you try to publish the project and Captivate 'hangs' and stops responding, what happens if you then hit the ESCAPE key on your keyboard? Does Captivate then work again?

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New Here ,
Apr 23, 2020 Apr 23, 2020

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Nothing....only option is restart my machine.

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New Here ,
Apr 28, 2020 Apr 28, 2020

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can anyone will help me with this problem

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