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Captivate 9 Echos in Audio

Engaged ,
Jun 12, 2018

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We've tried recording audio and also using speech agents but we are still getting an echo on certain slides?

Has anyone else experienced this and solved it?

Also, we are having the closed captioning not appear on all slides even thought the CC checkbox is selected in the slide notes.

Thanks in advance for any and all help.

Susan

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Captivate 9 Echos in Audio

Engaged ,
Jun 12, 2018

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We've tried recording audio and also using speech agents but we are still getting an echo on certain slides?

Has anyone else experienced this and solved it?

Also, we are having the closed captioning not appear on all slides even thought the CC checkbox is selected in the slide notes.

Thanks in advance for any and all help.

Susan

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151

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 12, 2018 0
Adobe Community Professional ,
Jun 12, 2018

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You may have the audio attached to the slide as well as an object on the slide and this could be causing your echo.

Simply selecting the CC checkbox is not all you have to do to see Closed Captioning.  You may need to check the timing of the CC lines coming in on the slide.  If the timing is not synched properly with the audio, you may be missing bits.

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Jun 12, 2018 2
Lilybiri LATEST
Most Valuable Participant ,
Jun 13, 2018

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Did you check the Audio Management panel? Check the option to show object audio as well. Maybe you'll find the same audio clip to be used twice?

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Jun 13, 2018 1