Captivate 9 HTML5 - zoom on Android devices

New Here ,
Jan 02, 2017 Jan 02, 2017

Copy link to clipboard

Copied

Hello,

we use Captivate 9 and publish in HTML5 (scalable HTML Content is activated).
The gesture navigation for mobile devices works finde but only on Android devices it's not possible to zoom in or out (to enlarge / decrease the screen size).
On iOS devices it works fine and we are able to zoom.

Do you know a way to activate zoom also on android devices?

Thank you very much in advance!

Views

261

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 03, 2017 Jan 03, 2017

Copy link to clipboard

Copied

I just tried this to confirm what I thought was the case and, yes, zoom in and out seems to work only if you don't have Scalable HTML Content set. It kind of makes sense, I guess. 

On the other hand, I can't get the swipe up and down to show/hide the playbar to work even with the playbar showing. Not that I find that very useful, just saying.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2017 Jan 03, 2017

Copy link to clipboard

Copied

We need scalable HTML Content and on iOS devices it works fine (zoom). So in my opinion it's a bug.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 03, 2017 Jan 03, 2017

Copy link to clipboard

Copied

Feel free to log it as a bug then with Adobe via this web link:

Adobe Captivate

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 01, 2020 Dec 01, 2020

Copy link to clipboard

Copied

I am using Captivate 2019 with scalable HTML5 output and the zoom does not work on Android devices. I have tried on a tablet and phone. I can zoom on a desktop with no issues. This is a show stopper for my project. Does anyone know of a fix? Thank you.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines