Highlighted

Captivate 9 Interactive Video Preview Problem

New Here ,
Nov 15, 2018

Copy link to clipboard

Copied

Hi People,

Windows 10, Captivate 9.

I have an interactive video which contains custom interactions (button based questions and answers). The video is just under 6 minutes long. My challenge is that when previewing the project, the end of the video fades out and continues for another 2-3 seconds. When I publish the project and view the final output, this doesn't occur.

I preview in Firefox. I have tried both Chrome and Edge but they both fail to run the preview correctly - either fail to play the video frames (Chrome), or after stopping at the first interaction, then display a Loading message and continue playing.

I've cleaned the Captivate cache many times and also cleaned the Windows caches.

Ideas?

Andrew

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Captivate 9 Interactive Video Preview Problem

New Here ,
Nov 15, 2018

Copy link to clipboard

Copied

Hi People,

Windows 10, Captivate 9.

I have an interactive video which contains custom interactions (button based questions and answers). The video is just under 6 minutes long. My challenge is that when previewing the project, the end of the video fades out and continues for another 2-3 seconds. When I publish the project and view the final output, this doesn't occur.

I preview in Firefox. I have tried both Chrome and Edge but they both fail to run the preview correctly - either fail to play the video frames (Chrome), or after stopping at the first interaction, then display a Loading message and continue playing.

I've cleaned the Captivate cache many times and also cleaned the Windows caches.

Ideas?

Andrew

Views

65

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 15, 2018 0

Have something to add?

Join the conversation