Highlighted

Captivate 9, states and course completion

New Here ,
Oct 30, 2018

Copy link to clipboard

Copied

When the course completion settings include 100% slides viewed, does that "slides" criteria include states? We recently had a course that wouldn't show completed in our LMS even though there were no branched slides and all slides were visited. I tried to find this answer in the forum but didn't find the answer to whether slide views also includes state views.

Adobe Community Professional
Correct answer by Eric_Dumas | Adobe Community Professional

HI,

In my experience the states do not count.

I always reduce the % number a little to avoid the issue you describe.

Have you tried to change the setting to a number of slides instead of % (again, I asked the total number minus 2, just in case)?

Views

180

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Captivate 9, states and course completion

New Here ,
Oct 30, 2018

Copy link to clipboard

Copied

When the course completion settings include 100% slides viewed, does that "slides" criteria include states? We recently had a course that wouldn't show completed in our LMS even though there were no branched slides and all slides were visited. I tried to find this answer in the forum but didn't find the answer to whether slide views also includes state views.

Adobe Community Professional
Correct answer by Eric_Dumas | Adobe Community Professional

HI,

In my experience the states do not count.

I always reduce the % number a little to avoid the issue you describe.

Have you tried to change the setting to a number of slides instead of % (again, I asked the total number minus 2, just in case)?

Views

181

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 30, 2018

Copy link to clipboard

Copied

HI,

In my experience the states do not count.

I always reduce the % number a little to avoid the issue you describe.

Have you tried to change the setting to a number of slides instead of % (again, I asked the total number minus 2, just in case)?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 30, 2018

Copy link to clipboard

Copied

Well, we have now had multiple people test it and the only way it shows complete is when we select the 5 buttons that have states throughout the course.

It turns out the last button didn't actually open a state. It opened a new slide - so that was the issue. Thanks!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Oct 30, 2018

Copy link to clipboard

Copied

Can you please show your Quiz > Reporting screen?

It may be that 'completion' is not being awarded for other reasons. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 31, 2018

Copy link to clipboard

Copied

Hey Rod, we figured it out. One of the buttons was going to a separate slide instead of a state so if that button didn't get clicked then it didn't show 100% slide views. We thought all the buttons linked to states but one didn't.  Thanks though.  🙂

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Resources
Captivate User Guide
New Group