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Captivate 9 System Requirements

New Here ,
Jan 26, 2018 Jan 26, 2018

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Could someone please point me in the direction of the Captivate 9 system requirements? Currently all the links point to system requirements for Captivate 2017. I specifically need to know what browsers are supported for my end users but would like to have the complete list of system requirements at this point for future reference.

Thanks!!!!

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Community Expert ,
Jan 26, 2018 Jan 26, 2018

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Here is what it used to say when Captivate 9 was the latest version (keep in mind these are minimum system requirements)...

System Requirements for Captivate 9.0.1 and 9 versions

Note: Apart from supporting all the systems listed below, Adobe Captivate 9.0.1 also offers Mac OS X 10.11.3 support.

While importing PowerPoint 2016 presentations or Exporting to MS Word 2016, you get the Grant access window. Grant the access to proceed.

This product is available in the following languages:

  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese (Brazilian)
  • Spanish

Windows

  • 1GHz or faster Intel Pentium 4, Intel Centrino, Intel Xeon, or Intel Core Duo (or compatible) processor
  • Microsoft Windows 7 with Service Pack 1, Windows 8.1 or 10
  • Windows 64-bit only. Windows 32-bit is not supported.
  • 2GB of RAM minimum (4GB recommended)
  • 5GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash-based storage devices)
  • Adobe Flash Player 10 (or more) for viewing multimedia content
  • DVD-ROM drive
  • 1024x768 display (1280x1024 recommended) with 16-bit video card

This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.* Phone activation is not available.

* This product may integrate with or allow access to certain Adobe or third-party hosted online services (“Online Services”). Online Services are available only to users 13 and older and require agreement to additional terms of use and Adobe’s online privacy policy (see www.adobe.com/go/terms). Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.

Mac OS

Multicore Intel processor

  • Mac OS X v10.10.3; iOS 8.3 for iPad (Subject to Apple’s current requirements and approval)
  • Note: Adobe Captivate 9.0.1 is supported on Mac OS X 10.11.3 also.
  • 2GB of RAM minimum (4GB recommended)
  • 5GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
  • Adobe Flash Player 10 (or more) for viewing multimedia content
  • DVD-ROM drive
  • 1024x768 display (1280x1024 recommended) with 16-bit video card
  • This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.* Phone activation is not available.

* This product may integrate with or allow access to certain Adobe or third-party hosted online services (“Online Services”). Online Services are available only to users 13 and older and require agreement to additional terms of use and Adobe’s online privacy policy (see www.adobe.com/go/terms). Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.

Notice to users

You must accept the license agreement to use this product. See www.adobe.com/go/eulas for details. Product activation via the Internet is mandatory within 30 days of installation. See www.adobe.com/go/eulas for details.

Adobe Captivate Draft

iPad with iOS 8.3 (or later)

To the top

Content playback

SWF (Flash Player 10 or more)

Windows

Internet Explorer versions 8, 9, 10, 11

Chrome (latest)

FireFox 4.0 (or later)

Mac

Safari 6 (or later)

Chrome (latest)

HTML5

Windows

Internet Explorer versions 9, 10, or 11

Microsoft Edge

Chrome 43 (or later)

FireFox 38 (or more)

Mac

Safari 8.0.6 (or later)

Chrome 43 (or later)

FireFox 38 (or later)

iOS 8 (or later)

Safari (latest)

Android 4.2.2 (or later)

Chrome (latest)

Edge Inspect

Chrome 43 (or later)

Paul Wilson, CTDP

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New Here ,
Jan 26, 2018 Jan 26, 2018

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Perfect, Thanks so much!

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New Here ,
Jan 26, 2018 Jan 26, 2018

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One question, why are Windows playback options listed twice?

Windows

Internet Explorer versions 8, 9, 10, 11

Chrome (latest)

FireFox 4.0 (or later)

Windows

Internet Explorer versions 9, 10, or 11

Microsoft Edge

Chrome 43 (or later)

FireFox 38 (or more)

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Community Expert ,
Jan 26, 2018 Jan 26, 2018

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The first one is for browsers playing SWF output, the second list shows requirements for browsers playing HTML5 output.

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New Here ,
Jan 26, 2018 Jan 26, 2018

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Got it, thanks.

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Community Expert ,
Jan 27, 2018 Jan 27, 2018

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Thanks for jumping in there Rod. I thought I copied and pasted it but somehow HTML5 got lost.

Paul Wilson, CTDP

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Explorer ,
Nov 02, 2018 Nov 02, 2018

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Does Adobe Captivate 2017 require the system resource MSXML 4.0 sp2? Our company is about to remove that component.

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

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You should check with Adobe. This forum is made up of regular users. Send an email to CaptivateHelp@Adobe.com to be certain.  

Paul Wilson, CTDP

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Explorer ,
Nov 02, 2018 Nov 02, 2018

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Thank you Paul. I sent in the request and will post here what they respond with.

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Explorer ,
Jan 24, 2019 Jan 24, 2019

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We did get rid of MSXML 4.0 sp2 with no ill effects.

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