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Captivate 9 Widgets are not HTML5 Compatible am Using Responsive Project and Widgets Work in Firefox not IE 11

Explorer ,
Jan 07, 2016

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Hello,

I have Captivate 9 and I am using the built-in Captivate widgets (not the ones via Assets). I have created my project as a Responsive Project to be able to view in tablets. Captivate told me the widgets are not HTML5 compatible. When I publish to my LMS, I can see the widgets and interact with the course on my laptop via Firefox, but I cannot see the widgets at all in IE 11. Is there a way around this, or do I need to tell my people to download a different browser to use my course?

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Correct answer by RodWard | Adobe Community Professional

You do not need to create a project as Responsive simply to have it play on tablets or mobile devices.

If the widgets are known to be NOT HTML5 compatible, best not to use them at all.  IE11 will usually work with Captivate's HTML5 output, but your widgets are probably not going to work in this case.

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Captivate 9 Widgets are not HTML5 Compatible am Using Responsive Project and Widgets Work in Firefox not IE 11

Explorer ,
Jan 07, 2016

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Hello,

I have Captivate 9 and I am using the built-in Captivate widgets (not the ones via Assets). I have created my project as a Responsive Project to be able to view in tablets. Captivate told me the widgets are not HTML5 compatible. When I publish to my LMS, I can see the widgets and interact with the course on my laptop via Firefox, but I cannot see the widgets at all in IE 11. Is there a way around this, or do I need to tell my people to download a different browser to use my course?

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

You do not need to create a project as Responsive simply to have it play on tablets or mobile devices.

If the widgets are known to be NOT HTML5 compatible, best not to use them at all.  IE11 will usually work with Captivate's HTML5 output, but your widgets are probably not going to work in this case.

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Adobe Community Professional ,
Jan 07, 2016

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You do not need to create a project as Responsive simply to have it play on tablets or mobile devices.

If the widgets are known to be NOT HTML5 compatible, best not to use them at all.  IE11 will usually work with Captivate's HTML5 output, but your widgets are probably not going to work in this case.

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Explorer ,
Jan 08, 2016

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Thanks for your reply. Maybe I'm doing something wrong, then. The projects I uploaded created in a standard format (without scaling) would not launch in my tablet.

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Explorer ,
Jan 08, 2016

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Rod is correct. Best not to use widgets that aren't HTML5 compatible if responsive development is your end game. Sounds to me like the widget you're trying to use is SWF. These won't work on tablets or other mobile devices. I have run into this before. I used the Jeopardy widget and it worked fine on the desktop, but failed on the iPad. Most desktop browsers still support flash, which is why the widgets will show up on something like Firefox. There's also this you can look at for IE11. If this is a short-term course there are workarounds, but if it's a long-term (as in you'll need access to it after browsers stop supporting flash) you may want to listen to Rod's advice.

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Explorer ,
Jan 08, 2016

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Thanks, I decided to build my own interaction the old fashioned way with buttons and hiding/showing text. Hopefully THAT won't fail...

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Most Valuable Participant ,
Jan 08, 2016

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You never specified which Learning interaction you were using, some are compatible with HTML5, not all.

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Community Beginner ,
Jan 28, 2017

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Hi!

I am having the same issue - did you get this figured out?  When I preview my project, I have a Zoom widget (selected from the learning interactions tab) and another accordion button widget (same learning interaction) and when I publish (with the eventual plan of adding to my LMS - Blackboard, the widget disappears. I have published to BB with no problems previously, so I know it's not that.

Any advice is appreciated! I'm a professor of nursing, and not as tech savvy as most people on these forums.

Thank-you

Keri

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New Here ,
Aug 12, 2019

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Is there a magical list that shows what widgets/interactions work and don't work with HTML5? Thanks in advance.

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Community Beginner ,
Jan 28, 2017

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Hi!

I am having the same issue - did you get this figured out?  When I preview my project, I have a Zoom widget (selected from the learning interactions tab) and another accordion button widget (same learning interaction) and when I publish (with the eventual plan of adding to my LMS - Blackboard, the widget disappears.

Any advice is appreciated! I'm a professor of nursing, and not as tech savvy as most people on these forums.

Thank-you

Keri

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New Here ,
Dec 13, 2019

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Hello, I am using the Timer built-in widget and the Carousel built-in widget and neither work with HTML according to the HTML tracker.

 

If the widgets are not able to be seen, why include them in the in-built learning interactions at all? It just add a layer of frustration when I have already built the course around these two widgets. Any suggestions?

 

Thank you

Imogen

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Adobe Community Professional ,
Dec 13, 2019

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Something doesn't make sense here.  I just created a new blank CPTX with two slides and added both of those Learning Interactions from the button bar (Interactions > Learning Interactions) and they both worked fine in HTML5 and the HTML5 tracker did not list them as non-compliant.

 

Did you perhaps insert your widgets by going to the Insert menu and choosing Widget, then selecting these from the list of widgets shown in the selection dialog?  If you DID that then you would have inserted SWF widgets, not HTML5 widgets.  That would explain why the HTML5 tracker picked them up, and why they did not appear when you published to HTML5.

 

So, is that the likely issue? 

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New Here ,
Dec 14, 2019

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Hi,

No I inserted them from the Learning Interaction menu.

I will try taking them out and inserting them back in and see if this works.

Thanks

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Most Valuable Participant ,
Dec 14, 2019

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Several learning interactions will only be fully functional after publishing and uploading to a webserver. Did you do that?

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New Here ,
Dec 14, 2019

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Hi,

I tried deleting the Timer and then going back to Learning Interactions and inserting it again.

This time I get an error message that says "Not a valid widget". Screen Shot 2019-12-14 at 8.13.07 PM.png

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Lilybiri LATEST
Most Valuable Participant ,
Dec 14, 2019

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Which version do you use? This thread was about CP9....

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