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Hi, all. I'm new to Captivate and am having some stressful challenges making my training module accessible / ready for easy use with a screen reader.
On quiz slides, I can get the reader to read the answers, however, it is not reading the question. AND, once I manage to submit a response, the feedback is not read by the screen reader either.
Please help!
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You haven't provided enough information with this question.
There are lots of reasons why Captivate output might not be performing the way you expect when it comes to accessibility and without extra information we'd have no way to know for sure what to suggest.
Adobe has quite a bit of information on its website about Captivate's accessibility scores for different versions.
https://www.adobe.com/accessibility/compliance/adobe-captivate-2019-win-acr.html
Have you investigated what they say on the website? Are you following the recommended suggestions?
Be warned that as a newbie Captivate developer you are likely to find this area quite challenging because accessibility can become quite complex and clients tend to have unreasonable expectations. Achieving higher scores for accessibility usually means simplifying your course content greatly and not being able to use many of the features Captivate might have otherwise brought to the table. In the end, almost nobody is 100% satisfied with the results because it's either "not accessible enough" or "not engaging enough".
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