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Captivate responsive project on touchscreen?

Community Beginner ,
Apr 01, 2019

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I created a responsive project with some 360 images. In the published html5 output, I can move around in the images using my mouse but not using my finger on the touchscreen. I can click the interactions with my finger on the touchscreen, but I can't pan the image. Is being able to pan the images on a touchscreen supported?

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Correct answer by Lilybiri | Most Valuable Participant

It is supported for mobile devices. Are you maybe talking about a touch screen attached to a desktop?  I have a Surface Pro with a touch screen, can not use a stylus nor my fingers to move the image, only tapping the hotspots is possible.

BTW the 360 slides cannot be put in a Fluid box, since you talk about responsive projects. Hope you are aware of that limitation?

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Captivate responsive project on touchscreen?

Community Beginner ,
Apr 01, 2019

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I created a responsive project with some 360 images. In the published html5 output, I can move around in the images using my mouse but not using my finger on the touchscreen. I can click the interactions with my finger on the touchscreen, but I can't pan the image. Is being able to pan the images on a touchscreen supported?

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Correct answer by Lilybiri | Most Valuable Participant

It is supported for mobile devices. Are you maybe talking about a touch screen attached to a desktop?  I have a Surface Pro with a touch screen, can not use a stylus nor my fingers to move the image, only tapping the hotspots is possible.

BTW the 360 slides cannot be put in a Fluid box, since you talk about responsive projects. Hope you are aware of that limitation?

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Most Valuable Participant ,
Apr 01, 2019

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It is supported for mobile devices. Are you maybe talking about a touch screen attached to a desktop?  I have a Surface Pro with a touch screen, can not use a stylus nor my fingers to move the image, only tapping the hotspots is possible.

BTW the 360 slides cannot be put in a Fluid box, since you talk about responsive projects. Hope you are aware of that limitation?

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Community Beginner ,
Apr 01, 2019

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Sorry...yes I was referring to a touch screen attached to a desktop/laptop. Based on your feedback, I assume this feature isn't supported...bummer. Thanks.

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Lilybiri LATEST
Most Valuable Participant ,
Apr 01, 2019

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Please, log a feature request, would love to have this feature to be supported.

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