Captivate responsive project on touchscreen?

Community Beginner ,
Apr 01, 2019

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I created a responsive project with some 360 images. In the published html5 output, I can move around in the images using my mouse but not using my finger on the touchscreen. I can click the interactions with my finger on the touchscreen, but I can't pan the image. Is being able to pan the images on a touchscreen supported?

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Most Valuable Participant , Apr 01, 2019
Lilybiri Most Valuable Participant , Apr 01, 2019
It is supported for mobile devices. Are you maybe talking about a touch screen attached to a desktop?  I have a Surface Pro with a touch screen, can not use a stylus nor my fingers to move the image, only tapping the hotspots is possible.BTW the 360 slides cannot be put in a Fluid box, since you talk about responsive projects. Hope you are aware of that limitation?

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Most Valuable Participant ,
Apr 01, 2019

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It is supported for mobile devices. Are you maybe talking about a touch screen attached to a desktop?  I have a Surface Pro with a touch screen, can not use a stylus nor my fingers to move the image, only tapping the hotspots is possible.

BTW the 360 slides cannot be put in a Fluid box, since you talk about responsive projects. Hope you are aware of that limitation?

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Community Beginner ,
Apr 01, 2019

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Sorry...yes I was referring to a touch screen attached to a desktop/laptop. Based on your feedback, I assume this feature isn't supported...bummer. Thanks.

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Most Valuable Participant ,
Apr 01, 2019

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Please, log a feature request, would love to have this feature to be supported.

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Community Beginner ,
Feb 11, 2021

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Our sales team just got tablets and one associate. Are you saying that our projects containing drag-and-drop interactions won't work? 

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Lilybiri LATEST
Most Valuable Participant ,
Feb 11, 2021

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Yes of course, you will be able to drag and drop, swipe etc... I was talking about the full functionality of a touch screen like you have on Surface Pro (with stylus sensitivity), not the mobile gestures which are fully supported.

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