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Captivate storing answers between sessions

Community Beginner ,
Mar 22, 2019

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Good afternoon,

I'm working on a course for a client with a lot of text entry boxes and it's a long course, so the learner may not finish in one session. In our test LMS, the answers in the text entry boxes are retained as long as the learner stays in the session. However, if the learner exits the course and later goes back to any of the pages with text entry boxes that they had previously answered, their answers are no longer there. Any suggestions? I have the option to "Retain Text" in the properties checked and Self-Paced Learning and Enable Navigation checked in the TOC settings. The course does resume where the learner left off, but as mentioned, if they revisit any text entry slides, they have to reenter their answers. Any suggestions? Thanks in advance.

This is unfortunately the default behavior of Captivate. What’s happening when the file loads is all the Text Entry Boxes are instructed to show the end-user what’s stored in the Default Text field, which can be nothing if you’ve not entered anything in the field. Even though each text box is using the Retain Text option, the project was instructed to use the default text when it loaded which doesn’t check with each Text Box to see what their Retain Text setting is. This is why you end up with empty text entry boxes when you re-open a closed training.

The only way I know of changing this behavior is by using the plugin CpExtra which is available from Infosemantics. The page on their site that talks specifically about how to retain text using the plugin is located here, http://www.infosemantics.com.au/adobe-captivate-widgets/cpextra/help/preference-variables/teb-behavior

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Captivate storing answers between sessions

Community Beginner ,
Mar 22, 2019

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Good afternoon,

I'm working on a course for a client with a lot of text entry boxes and it's a long course, so the learner may not finish in one session. In our test LMS, the answers in the text entry boxes are retained as long as the learner stays in the session. However, if the learner exits the course and later goes back to any of the pages with text entry boxes that they had previously answered, their answers are no longer there. Any suggestions? I have the option to "Retain Text" in the properties checked and Self-Paced Learning and Enable Navigation checked in the TOC settings. The course does resume where the learner left off, but as mentioned, if they revisit any text entry slides, they have to reenter their answers. Any suggestions? Thanks in advance.

This is unfortunately the default behavior of Captivate. What’s happening when the file loads is all the Text Entry Boxes are instructed to show the end-user what’s stored in the Default Text field, which can be nothing if you’ve not entered anything in the field. Even though each text box is using the Retain Text option, the project was instructed to use the default text when it loaded which doesn’t check with each Text Box to see what their Retain Text setting is. This is why you end up with empty text entry boxes when you re-open a closed training.

The only way I know of changing this behavior is by using the plugin CpExtra which is available from Infosemantics. The page on their site that talks specifically about how to retain text using the plugin is located here, http://www.infosemantics.com.au/adobe-captivate-widgets/cpextra/help/preference-variables/teb-behavior

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Mar 22, 2019 0
Engaged ,
Mar 22, 2019

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This is unfortunately the default behavior of Captivate. What’s happening when the file loads is all the Text Entry Boxes are instructed to show the end-user what’s stored in the Default Text field, which can be nothing if you’ve not entered anything in the field. Even though each text box is using the Retain Text option, the project was instructed to use the default text when it loaded which doesn’t check with each Text Box to see what their Retain Text setting is. This is why you end up with empty text entry boxes when you re-open a closed training.

The only way I know of changing this behavior is by using the plugin CpExtra which is available from Infosemantics. The page on their site that talks specifically about how to retain text using the plugin is located here, http://www.infosemantics.com.au/adobe-captivate-widgets/cpextra/help/preference-variables/teb-behavi...

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Mar 22, 2019 0
Community Beginner ,
Apr 05, 2019

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Thanks Michael! That sucks, but at least we know.

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Apr 05, 2019 0
Most Valuable Participant ,
Apr 05, 2019

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Title is not really covering the question itself, which is only about TEB's.  I wonder if Michael did test this out with CpExtra for that behavior in between sessions? Did you?

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Apr 05, 2019 0
Engaged ,
Apr 05, 2019

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I did which is the reason why I mentioned it.

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Apr 05, 2019 0
Lilybiri LATEST
Most Valuable Participant ,
Apr 05, 2019

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Great! Thanks for the confirmation.

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Apr 05, 2019 0