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Captive 2019 VR troubleshooting

New Here ,
Nov 01, 2018

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I looked at the demo (http://trycpcontent.com/homet/) on my phone (LG V30) and ran into some issues.

1. When I went from one hotspot trigger to another the text overlapped with one another. Can you put in a statement which hides the previous content once a new hotspot is triggered?

2. How can you answer a question? I was unable to select either True or False on a question.

3. I was also unable to select the continue button in the pop up windows.

I have screenshot link to each of the issues outlined above here: https://goo.gl/i5sHhW

I would love to create content on Captivate 2019 so I'm hoping you can provide some assistance on my questions above.

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Captive 2019 VR troubleshooting

New Here ,
Nov 01, 2018

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I looked at the demo (http://trycpcontent.com/homet/) on my phone (LG V30) and ran into some issues.

1. When I went from one hotspot trigger to another the text overlapped with one another. Can you put in a statement which hides the previous content once a new hotspot is triggered?

2. How can you answer a question? I was unable to select either True or False on a question.

3. I was also unable to select the continue button in the pop up windows.

I have screenshot link to each of the issues outlined above here: https://goo.gl/i5sHhW

I would love to create content on Captivate 2019 so I'm hoping you can provide some assistance on my questions above.

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Lilybiri LATEST
Most Valuable Participant ,
Nov 01, 2018

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Can you check the exact version number? Most recent is 11.0.1.266.

There is no way to have a popup disappear when another hotspot is clicked. You can shorten the duration of each popup. For a 2D image this is possible, as I explained in :

Hotspots for a 2D image - worfklow 1 - eLearning

I never experienced the other problems with the quiz slides. How did you test? Please test with HTML in Browser. Which browser do you use?

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