Choppy FadedZoomIn effect on text caption in HTML5

Explorer ,
Sep 11, 2018

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I am using the trial version of Captivate 2017 (MacOS).

What I did:

  • added a text caption to a slide in a blank (non-responsive) project
  • added an effect: Entrance > FadedZoomIn. Same problem with Entrance > ZoomIn
  • published to HTML5 and uploaded to a server

Problem:

  • Expected: smooth zoom-in effect
  • Actual: choppy. The effect stops at the end and then the caption re-appears. This is consistent across text captions and slides
  • Browsers: Firefox and Chrome
  • Computer should be more than fast enough

Example:

Screen Recording 2018-09-11 at 02.20 PM.mov

Question:

Is this a bug? If not, how can I solve this?

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