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Choppy Video Playback on both Mac and PC

New Here ,
Feb 25, 2020 Feb 25, 2020

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I've had this issue with each attempt at video recording. On the Mac, there was a pop up that suggested switching to 'Auto', although I can't seem to see it any more and am not sure what this refers to or the steps I'm supposed to take to fix it. Additionally, I heard that the choppy playback on the PC could be as a result of a Hardware issue but the 'Troubleshoot' tab I was advised to follow in the Control Panel was not visible  through my Surface Pro operating system for some reason, is anyone familiar with a reliable method to avoid this choppy video on either Mac or PC?

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Audio and video , Recording

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Community Expert ,
Feb 26, 2020 Feb 26, 2020

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Can you explain what you mean exactly by 'video recording'? Are you talking about using Video Demo?

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New Here ,
Feb 26, 2020 Feb 26, 2020

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Yeah, video demo. The movements I record on my screen aren't nearly as smooth as they should be. 

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