I'm creating an educational tutorial for my work using Adobe Captivate 2017. Each slide has the appropriate captions/caption times, but my coworkers are having trouble viewing them. The captions seem to be displayed just fine when using Firefox and Internet Explore on a PC, and are also displayed when I try viewing the tutorial with Firefox and Google Chrome on my Mac. However, the captions aren't working when I open the tutorial in Google Chrome on a PC.
I'm pretty new at using this software so any advice you guys could offer would be great!