Highlighted

Course Stuck in Resume/inprogress in LMS after Failing course

New Here ,
May 29, 2020

Copy link to clipboard

Copied

I have uploaded my course to my LMS and while testing it when I fail the course it seems to get stuck in resume on the main page and inprogress in the user list view. I dont know if I missed something in my settings. I have the quiz set for 1 attempt, and the exit button set to exit in the last slide.  I appreciate your input! I have attached my screen shots of what I am getting and my settings.

Screen Shot 1.png

Screen Shot 2.png

Screen Shot 3.png

Screen Shot 4.png

Screen Shot 5.png

Screen Shot 6.png

  

Screen Shot 7.png

Screen Shot 8.png

  

Views

170

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Course Stuck in Resume/inprogress in LMS after Failing course

New Here ,
May 29, 2020

Copy link to clipboard

Copied

I have uploaded my course to my LMS and while testing it when I fail the course it seems to get stuck in resume on the main page and inprogress in the user list view. I dont know if I missed something in my settings. I have the quiz set for 1 attempt, and the exit button set to exit in the last slide.  I appreciate your input! I have attached my screen shots of what I am getting and my settings.

Screen Shot 1.png

Screen Shot 2.png

Screen Shot 3.png

Screen Shot 4.png

Screen Shot 5.png

Screen Shot 6.png

  

Screen Shot 7.png

Screen Shot 8.png

  

Views

171

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 29, 2020 0
Adobe Community Professional ,
May 29, 2020

Copy link to clipboard

Copied

Could you please insert these screenshots rather than attach them as files?  Forum users are understandably reluctant to download files in case of viruses and malware.  If you insert the same files as images we see them immediately without all the extra hassle of having to download them to a folder and then view.  Saves time for the people who might help you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 29, 2020 0
New Here ,
Jun 01, 2020

Copy link to clipboard

Copied

I was not sure what the proper protcal was for included the images. I have added them to the body of my post. Thank you!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 01, 2020 0
Adobe Community Professional ,
Jun 01, 2020

Copy link to clipboard

Copied

What are the settings under Quiz Reporting > Advanced button?

 

Do you also have Self-Paced Learning turned on in the Project > Skin Editor settings?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 01, 2020 0
New Here ,
Jun 02, 2020

Copy link to clipboard

Copied

Here are the screen shots for my the settings that you are asking about.

Screen Shot 2020-06-02 at 9.42.54 AM.pngScreen Shot 2020-06-02 at 9.41.51 AM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 02, 2020 0
Adobe Community Professional ,
Jun 02, 2020

Copy link to clipboard

Copied

OK.  Well Resume Data Bookmarking should be working.  Self-Paced Learning bookmarking is turned off as it should be when using an LMS.

 

My suggestion would be that you need to allow more than a single attempt on the quiz.  If the learner is only allowed on attempt on the quiz and they fail it, and then exit out of the lesson, why should Captivate believe they be automatically be given another attempt when they log back in?   How many attempts have you allowed in the LMS itself?  If that is also set to just one attempt then the learner is left with nowhere to go if they fail the quiz and bail out.

 

Multiple attempts on the quiz are set up inside Captivate at the Quiz > Settings dialog.  When you allow multiple attempts, don't forget to allow the Retake Quiz button as well, otherwise there will be no way for the learner to trigger another attempt from the Quiz Results page.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 02, 2020 0
New Here ,
Jun 02, 2020

Copy link to clipboard

Copied

I have it set to 1 attempt. I will check with the LMS and see how many attempts they have us set to allow. I really appreciate your help, wisdom and prompt responses!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 02, 2020 0