CP 2019 crashes after opening

[tharkins52]

I just installed CP 2019 on my Win10 machine and I'm having an odd issue where it will open and present the full UI and the new project selection window, but it closes after only a few seconds. I should mention that this happens when I "Run as Administrator."

Has anyone else experienced this with the new version?

Thanks!

Message was edited by: Tim Harkins

[VickieM · Accepted solution]

Hi Tim,

The possible solution already exists:

Take a look at the post made in the Adobe Community Forum by Piotr1986

Captivate 2019 crash on launch – issue / SOLVED / SOLUTION

This may guide you in the direction of resolving your issue.

Thanks

[tharkins52]

Perfect! That worked like a charm. Thank you Veem!