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CP 2019 crashes after opening

Explorer ,
Aug 24, 2018

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I just installed CP 2019 on my Win10 machine and I'm having an odd issue where it will open and present the full UI and the new project selection window, but it closes after only a few seconds. I should mention that this happens when I "Run as Administrator."

Has anyone else experienced this with the new version?

Thanks!

Message was edited by: Tim Harkins

Hi Tim,

 

The possible solution already exists:

Take a look at the post made in the Adobe Community Forum by Piotr1986

 

Captivate 2019 crash on launch – issue / SOLVED / SOLUTION

 

This may guide you in the direction of resolving your issue.

 

Thanks

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CP 2019 crashes after opening

Explorer ,
Aug 24, 2018

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I just installed CP 2019 on my Win10 machine and I'm having an odd issue where it will open and present the full UI and the new project selection window, but it closes after only a few seconds. I should mention that this happens when I "Run as Administrator."

Has anyone else experienced this with the new version?

Thanks!

Message was edited by: Tim Harkins

Hi Tim,

 

The possible solution already exists:

Take a look at the post made in the Adobe Community Forum by Piotr1986

 

Captivate 2019 crash on launch – issue / SOLVED / SOLUTION

 

This may guide you in the direction of resolving your issue.

 

Thanks

Views

482

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 24, 2018 0
Explorer ,
Aug 26, 2018

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Hi Tim,

 

The possible solution already exists:

Take a look at the post made in the Adobe Community Forum by Piotr1986

 

Captivate 2019 crash on launch – issue / SOLVED / SOLUTION

 

This may guide you in the direction of resolving your issue.

 

Thanks

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Aug 26, 2018 2
Explorer ,
Aug 27, 2018

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Perfect! That worked like a charm. Thank you Veem!

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Aug 27, 2018 0