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CP 9 Properties won't update

Engaged ,
Aug 20, 2019

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I'm trying to update a project and when I try to create a new slide and change the properties of smart shapes and text captions they won't change.

All help will be appreciated.

Susan

The original project was in CP8 and I'm updating using CP9.  It was based on a template.

I can access properties but when I went to change text color or background in either a smart shape or a text caption it wouldn't change.  I finally gave up closed the project and reopened it and now its working.

Thanks for the suggestions.

Susan

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CP 9 Properties won't update

Engaged ,
Aug 20, 2019

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I'm trying to update a project and when I try to create a new slide and change the properties of smart shapes and text captions they won't change.

All help will be appreciated.

Susan

The original project was in CP8 and I'm updating using CP9.  It was based on a template.

I can access properties but when I went to change text color or background in either a smart shape or a text caption it wouldn't change.  I finally gave up closed the project and reopened it and now its working.

Thanks for the suggestions.

Susan

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167

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Aug 20, 2019 0
Most Valuable Participant ,
Aug 20, 2019

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Was that project created in the same version? What about the used theme?

You can access the Properties, what is not changed if you try? Which object style is used?

Did you try to clear the preferences? That other file may have used totally different preferences. But I suspect a problem with the used theme...

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Aug 20, 2019 1
Engaged ,
Aug 21, 2019

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The original project was in CP8 and I'm updating using CP9.  It was based on a template.

I can access properties but when I went to change text color or background in either a smart shape or a text caption it wouldn't change.  I finally gave up closed the project and reopened it and now its working.

Thanks for the suggestions.

Susan

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Aug 21, 2019 0
Lilybiri LATEST
Most Valuable Participant ,
Aug 21, 2019

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Sorry but I took out the 'correct answer' because you only had to restart CP, not the PC.

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Aug 21, 2019 0
New Here ,
Aug 20, 2019

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Have you try to restart your CP?

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Aug 20, 2019 0