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Deactivate loading icon

New Here ,
Oct 19, 2018

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Captivate 2017. Windows 7 machine.

Is there a way to get rid of this loading icon that appears on startup? Start option - set to Auto Play. It also appears at the beginning of videos. I have customers complaining about it. 

Smiles,

Susann

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Deactivate loading icon

New Here ,
Oct 19, 2018

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Captivate 2017. Windows 7 machine.

Is there a way to get rid of this loading icon that appears on startup? Start option - set to Auto Play. It also appears at the beginning of videos. I have customers complaining about it. 

Smiles,

Susann

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204

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Oct 19, 2018 0
Most Valuable Participant ,
Oct 19, 2018

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Publishing to SWF or HTML?

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Oct 19, 2018 0
New Here ,
Oct 19, 2018

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both, using multiscreen function

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Oct 19, 2018 0
Most Valuable Participant ,
Oct 19, 2018

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That is something I don't do anymore since a while, because that workflow seems to become quirky. Try publishing to either SWF (but end of Flash Player will be soon there) or HTML.  Do you have a heavy first slide? Try to avoid putting too much on one slide to reduce the loading time.

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Oct 19, 2018 0
New Here ,
Oct 19, 2018

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Hmmm. Our IE version requires swf (won't play HTML5) - Chrome plays HTML5 but not swf. And I can't publish in 2 separate versions. I thought the multiscreen option was a good idea. Too bad. And my first slide is very light. Thanks for your thoughts.

Smiles,

Susann

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