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DPI Awareness - Adobe Captivate 2019

New Here ,
Oct 23, 2018

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Hello,

I downloaded captivate 2019 trial version and running into problem, and unable to open simulation feature with below error.

Adobe Captivate Ini Error.PNG

Followed some advise on forums but unable to change the DPI Awareness to 1 on .INI file.  Windows message is  ' don't have permissions on the computer. But I am the admin on that computer which was purchased 2 weeks ago.

Please help on this.

Thanks,

Suja

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Correct answer by Lilybiri | Most Valuable Participant

Make a copy of that file to another location, edit it. Rename the original file (you'll need to put it back later on) and the move the edited file to the installation folder.

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DPI Awareness - Adobe Captivate 2019

New Here ,
Oct 23, 2018

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Hello,

I downloaded captivate 2019 trial version and running into problem, and unable to open simulation feature with below error.

Adobe Captivate Ini Error.PNG

Followed some advise on forums but unable to change the DPI Awareness to 1 on .INI file.  Windows message is  ' don't have permissions on the computer. But I am the admin on that computer which was purchased 2 weeks ago.

Please help on this.

Thanks,

Suja

Most Valuable Participant
Correct answer by Lilybiri | Most Valuable Participant

Make a copy of that file to another location, edit it. Rename the original file (you'll need to put it back later on) and the move the edited file to the installation folder.

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Most Valuable Participant ,
Oct 23, 2018

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Make a copy of that file to another location, edit it. Rename the original file (you'll need to put it back later on) and the move the edited file to the installation folder.

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New Here ,
Mar 08, 2019

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Hello - I am having the same issue however when I took the steps suggested to make a copy of the file, it still does not work/allow me to save this.

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Most Valuable Participant ,
Mar 08, 2019

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Do you have admininstrator rights?

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New Here ,
Mar 08, 2019

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Correct. It is my personal computer

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New Here ,
Nov 09, 2018

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Thanks Lilybri. It resolved the issue. But the only catch is laptop screen and fonts were shown very small after this setting.

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Most Valuable Participant ,
Nov 09, 2018

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I am very much aware of that. For that reason I keep an old system alive, with a normal (not-retina) screen just for recording.

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New Here ,
Nov 09, 2018

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Sure, Thanks

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