Highlighted

Drag and Drop for iPad not functioning

New Here ,
Oct 31, 2019

Copy link to clipboard

Copied

Using Captivate 2019, I have created a drag and drop quiz question that works perfectly on the PC.  But it does not work on the iPad.  It visually looks fine but when you touch the drag object it doesn't detect my finger and so the interaction can not be completed.  I did publish as HTML5.

 

Thanks for any suggestions,

Val

tlcwithval.com

Topics

Quizzing and LMS

Views

136

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Drag and Drop for iPad not functioning

New Here ,
Oct 31, 2019

Copy link to clipboard

Copied

Using Captivate 2019, I have created a drag and drop quiz question that works perfectly on the PC.  But it does not work on the iPad.  It visually looks fine but when you touch the drag object it doesn't detect my finger and so the interaction can not be completed.  I did publish as HTML5.

 

Thanks for any suggestions,

Val

tlcwithval.com

Topics

Quizzing and LMS

Views

137

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Nov 01, 2019

Copy link to clipboard

Copied

Can you mention the iOS version you are using? I see a lot of complaints with the most recent version on iPad. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Dec 11, 2019

Copy link to clipboard

Copied

Hi there, I also have this problem. I'm using Captivate version 11.5.0 and have a drag and drop feature that works perfectly on samsung devices, on desktop, on iPhone, but won't work on Apple iPad with ios 13.1.2. As with the original query, the drag and drop looks fine visually but when you touch the drag object it doesn't detect your finger so the interaction can't be completed. Does anyone know what might be the problem?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Dec 11, 2019

Copy link to clipboard

Copied

An update - We've switched from testing on the Apple iPad on Safari to Google Chrome and the drag and drop works! The issue seems to be only when using a combination of Safari and the iPad. Hope this is helpful for everyone else.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Resources
Captivate User Guide
New Group