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I developed several games from the CP 2017 Assets, that were Templates from ElearingBrothers. I had to updated them, so I installed the ElearningBrothers Hotfix for CP 2017. After I did this, CP 2017 would not open. The following error was displayed:
I went to Adobe support, Support had to wipe clean my CP 2017, CP9 and Media Encoder. Over 2 hours later, my CP 2017 was installed, but the Adobe support Tech wrote that the HotFix from ElearningBrothers is not guaranteed to work. So my question to the everyone is: Should I just use the ElearningBrothers templates in CP 8 or CP 9 to use their Templates? I know I should ask ElearningBrothers, but I have sent several emails to their support, but have not received anything back. Thank you.
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Hi Tom,
I would advise you to update your captivate 2017.. with the latest patch and it should have the required hotfix. Please go to help < updates, and look for patch which shall update your build number to 10.0.1.285.
Regards,
Aditya