Highlighted

Embedded videos don't work when published

New Here ,
Mar 08, 2019

Copy link to clipboard

Copied

I'm trying to embed a video into my Captivate 2017 project.  When the project is publishing the Adobe media encoder opens.  When I close it, the message that the conversion from FLV to MP4 has failed.   When I then open the published project, the video just continually loads until it times out and goes to the next slide.  If I embed a MP4 file, the video still won't load when published. This occurs locally and if it's on the LMS.

Help!

Views

69

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Embedded videos don't work when published

New Here ,
Mar 08, 2019

Copy link to clipboard

Copied

I'm trying to embed a video into my Captivate 2017 project.  When the project is publishing the Adobe media encoder opens.  When I close it, the message that the conversion from FLV to MP4 has failed.   When I then open the published project, the video just continually loads until it times out and goes to the next slide.  If I embed a MP4 file, the video still won't load when published. This occurs locally and if it's on the LMS.

Help!

Views

70

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 08, 2019 0
Adobe Community Professional ,
Mar 08, 2019

Copy link to clipboard

Copied

Sometimes stakeholders will provide videos in as high a resolution and bitrate as possible. This is great when videos run directly from a local drive, but if the video is being delivered over a company network or the web, the end user will never end up seeing the video because it never loads.

When I add MP4 files to my eLearning projects, I do what I can to resize them and optimise them for my Captivate project before I add them to my course. I usually open up videos into Adobe Media Encoder and re-encode them for just the screen size that I need. For example, 1280 x 720 or perhaps even less. Just as important is to re-encode with a lower bitrate. Often videos might be set for 10 Mbps or higher, however since these videos need to stream from your web server or LMS, I usually lower my settings to just a few Mbps, sometimes even only 1 or 2 Mbps. Videos will load much faster and give your learners a better user experience.

Paul Wilson, CTDP | https://captivateteacher.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 08, 2019 0