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Error Msg - Failed to back up the data

Community Beginner ,
Dec 18, 2018

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When I uncheck "Allow User to Review the Quiz" the project receives an error "Failed to back up the data" and Adobe Captivate 2017 crashes or hangs up and I have to kill the application. I found threads for previous versions of Captivate receiving this error message. Just curious if there is a fix... from the point I receive this message my file becomes corrupt. The files no longer backup correctly. I've had to recreate 1 file already and was trying to recreate a master when this last fail occurred. Any help is appreciated.

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Error Msg - Failed to back up the data

Community Beginner ,
Dec 18, 2018

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When I uncheck "Allow User to Review the Quiz" the project receives an error "Failed to back up the data" and Adobe Captivate 2017 crashes or hangs up and I have to kill the application. I found threads for previous versions of Captivate receiving this error message. Just curious if there is a fix... from the point I receive this message my file becomes corrupt. The files no longer backup correctly. I've had to recreate 1 file already and was trying to recreate a master when this last fail occurred. Any help is appreciated.

ErrorMsg.png

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Dec 18, 2018 0
RodWard LATEST
Adobe Community Professional ,
Dec 18, 2018

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Have you tried resetting Preferences yet?

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Dec 18, 2018 0