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Fatal Error when copying slide from one session to another

Participant ,
Oct 16, 2020

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Using Captivate 2019 update #5.

I'm getting a fatal error when copying a slide from one session to another.  This is a last ditch effort trying to solve another problem/bug where the Properties panel has disappeared and the suggested fixes have not worked.  I have wasted an hour on this problem so far.  Anyway, suggestions for fixes are appreciated.

 

 

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Fatal Error when copying slide from one session to another

Participant ,
Oct 16, 2020

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Using Captivate 2019 update #5.

I'm getting a fatal error when copying a slide from one session to another.  This is a last ditch effort trying to solve another problem/bug where the Properties panel has disappeared and the suggested fixes have not worked.  I have wasted an hour on this problem so far.  Anyway, suggestions for fixes are appreciated.

 

 

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Oct 16, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Oct 16, 2020

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Sure you are on 11.5.5? I don't give the rest of the full number becauseit depends on the OS.

I am on Windows on that new version. I just double-checked and had no problem to copy/paste slides from one project to another project with the same resolution; If the projects have different themes the usual button appears under the slide where you can choose between Source and Destination theme.

Try cleaning the Preferences?

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