Anyone an expert in dowload issues with Captivate? My free trial version expired. I chose to purchase monthly subscription plan. I vcould not re-access Captivate without a serial number yet no serial number was provided. I was directed to a download page. I downloaded. Now, I still can't access program without serial number however it seems like new version and free version are competing and they just quit unexpectedly within seconds.
Did you log in with the same Adobe ID as which was used when buying the subscription license?
I am having the same issue. Were you able to resolve?