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Hello,
Anyone an expert in dowload issues with Captivate? My free trial version expired. I chose to purchase monthly subscription plan. I vcould not re-access Captivate without a serial number yet no serial number was provided. I was directed to a download page. I downloaded. Now, I still can't access program without serial number however it seems like new version and free version are competing and they just quit unexpectedly within seconds.
Thanks!
JB
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Did you log in with the same Adobe ID as which was used when buying the subscription license?
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I am having the same issue. Were you able to resolve?