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Generate prints - Adobe Captivate 2019

New Here ,
Jul 08, 2019

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Hello,

I have a problem. Since I actualized Captivate to version 2019, I can't generate print documents. When I try to do this, appears a message with the following text:

"Publish to MS Word failed. Retry after ensuring that:

- The document is not open.

- You have installed Microsoft word. "

I have WPS Office. But my work partner have the same Version of Captivate and the same WPS office, and not Microsoft word, and it works when she generate a print.

Thanks everyone. If you know something, tell me please.

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Generate prints - Adobe Captivate 2019

New Here ,
Jul 08, 2019

Copy link to clipboard

Copied

Hello,

I have a problem. Since I actualized Captivate to version 2019, I can't generate print documents. When I try to do this, appears a message with the following text:

"Publish to MS Word failed. Retry after ensuring that:

- The document is not open.

- You have installed Microsoft word. "

I have WPS Office. But my work partner have the same Version of Captivate and the same WPS office, and not Microsoft word, and it works when she generate a print.

Thanks everyone. If you know something, tell me please.

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 08, 2019 0

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