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Glossary Widget - Not working by clicking on Letters

New Here ,
Jun 05, 2018 Jun 05, 2018

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Hello,

I am using the Captivate v10.0.1.285 and I am having a problem when generating a Glossary with the Glossary Widget.

My Glossary is composed of more than 300 words and Definitions.

Once published in HTML5, here the behaviour:

Procedure to Reproduce

Test 1: Click on A or B or C letters

Actual: The glossary is going to the first word according the letter I clicked on.

Expected: The glossary shall go to the first word according the letter I clicked on.

Test 2: Click on D or any other letters existing between C and Z

Actual: The glossary is going to a random letter (most of the times 2 letters before the letter clicked)

Expected: The glossary shall go to the first word according the letter I clicked on.

The behavior of the Widget is not good and I am stuck with it. Could you please help me by giving me the solution to correct the problem?

Thanks in advance,

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New Here ,
Jun 14, 2018 Jun 14, 2018

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Hello,

I still have the problem and no answer to my post

Please help...

Stephane

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Community Expert ,
Jun 14, 2018 Jun 14, 2018

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Did you add these terms to the Glossary widget one by one or did you use an XML file?

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New Here ,
Jun 14, 2018 Jun 14, 2018

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I am using XML file formatted as per the Captivate 2017 requirements.

I have one more problem added to the first post: when I am trying to find a word present in the Glossary with the Glossary search field, the word list scrollbar is moving but never display the correct highlighted word.

I think the two problems are linked. I wanted to link the xml file here on the forum, but unfortunately I can't if I am not wrong.

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