My profile shows that I am above 150 points and have advanced to "Guide Status". Yay me!
I am about to run out of my Adobe Captivate Trial and would love to activate the incentive license for the next three months. How do I go about that?
This isn't going to be the answer you want, but it is an answer. I emailed email@example.com (because I think he's the guy, based on other posts) and he's on paid time off. There's no word in his out of office message about how long he'll be out. But perhaps none of us can get the incentives until he does? (I'm in the same boat, although I have more time before my trial expires.)
Thanks for your response and the tip. I actually found a phone number today and called Adobe. The customer service rep promised to look into it for me and to get back to me within 24 hours. I can report back what I find out!
Please do! And if they are helpful, feel free to send me the number!
I thought the incentives kicked in after reaching 500 points! I really need to read the terms and conditions more carefully.
Eric 150points gives you 3 months complimentary license.
There is another level called "The Guide", which you reach with 150 points. Incentive is 3 months free access to Captivate
Thanks for your message. In the meantime I have spoken to another customer service rep a number of times and am awaiting a call from the department handling this. It's down to the wire for me as I only have 2 days left on my trial.
I will try the email address you posted. Thanks for that!
Maybe I just got lucky, but I received an email from Adobe with the complimentary Captivate2017 Serial Number.
When did u get the mail from the Adobe support team?