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How do I stop the beeping when I use shortcuts?

Contributor ,
Oct 29, 2015

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Using Captivate 9 for Mac under El Capitan……..

This isn’t my biggest issue with CP 9, but it’s annoying: how do I stop it from making that dull beeping sound every time I use a keyboard shortcut? It’s like the error sound it might make if I were attempting an illegal operation. I don’t know if it’s a bug or a feature, but I can’t imagine anyone thought this would be a good idea.

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How do I stop the beeping when I use shortcuts?

Contributor ,
Oct 29, 2015

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Using Captivate 9 for Mac under El Capitan……..

This isn’t my biggest issue with CP 9, but it’s annoying: how do I stop it from making that dull beeping sound every time I use a keyboard shortcut? It’s like the error sound it might make if I were attempting an illegal operation. I don’t know if it’s a bug or a feature, but I can’t imagine anyone thought this would be a good idea.

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Oct 29, 2015 1
Most Valuable Participant ,
Oct 29, 2015

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I'm not sure about which sound you are talking, maybe this:

ClickSound.png

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Oct 29, 2015 0
Contributor ,
Oct 29, 2015

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Thanks, but that controls the run-time attributes of an object. I'm talking about the user interface, itself. I think it's the Funk sound that you'd find in the Audio control panel in System Preferences. It's as though Captivate sees every keyboard shortcut as an error, but executes the shortcuts, anyway. Photoshop does this in Windows sometimes, but Captivate does it on the Mac all the time.

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Oct 29, 2015 2
Most Valuable Participant ,
Oct 29, 2015

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That was not clear to me from your question. I am a shortcut freak, and never heard that sound, but I'm not on a Mac.

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Oct 29, 2015 0
Explorer ,
Oct 29, 2015

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I just realized that this happens with CP9 on my Mac as well (OS Yosemite). How weird!

It's very hard to un-hear it now …

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Oct 29, 2015 2
Contributor ,
Nov 03, 2015

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At this point, I'm pretty sure Captivate incorrectly thinks I'm attempting an illegal operation. For example, if an object is selected or the focus is on the slide background and I press Cmd + S to save, the file gets saved but I hear the Funk error sound. But if I click a slide thumbnail in the left panel to select it and then save, Captivate saves without the error sound.

So I'll say this is an irritating but non-fatal bug. It's one of several.

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Nov 03, 2015 0
Community Beginner ,
Sep 25, 2016

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I have the exact same issue, and it's annoying mostly because I use an iPad app (Custom Keypad) that I configured to work as a shortcut control surface connected to my Mac, this app uses the keyboard shortcuts to control different things so when I use it with captivate every action I take with the app sounds as a warning.

It's so annoying, and even more annoying is that I'm writing this almost a year after you asked for a solution to this issue and it hasn't been resolved yet.

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Sep 25, 2016 1
Community Beginner ,
Oct 19, 2018

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Now 2018 Q4 and still not fixed.

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Oct 19, 2018 0
Adobe Community Professional ,
Oct 19, 2018

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Gotta love MACs.

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Oct 19, 2018 0
Community Beginner ,
Oct 20, 2018

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Uh, yeah.  None of the other applications I use on the Mac (note capitalization) have this particular bug.  It's an Adobe Captivate bug.

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Oct 20, 2018 1
New Here ,
Sep 18, 2020

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Well, it's now the fall of 2020 (Captivate 2019), and my software has started beeping at me with a weird submarine/sonar sound whenever I use certain keyboard commands: Cmd+C, Cmd+V, Cmd+S... This does not happen when I mouse up to the top menu or right-click for the same functions. SIGH and MAKE IT STOP!

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Sep 18, 2020 0
New Here ,
Sep 21, 2020

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Here's the solve that worked for me (not a "Captivate" issue, per se, but the sound only happened in Captivate. I hope this is helpful to others! 

 

http://www.mactricksandtips.com/2008/07/switch-off-annoying-system-sounds.html

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Sep 21, 2020 0
Advocate ,
Sep 18, 2020

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Well, MacOS friends, I'm with you. Using Cp version 11.5.4.613 I'm hearing this "muk" sound myself everytime I'm using a keyboard shortcut. And indeed, it makes you feel as you would have done something wrong. Since a while now I use right mouse click and then context menu to avoid it.

This is just one quirk out of many when working with Cp on MacOS. Another one, related for sure, is when you copy some text from another application, in my case mostly BBEdit, into let's say the Script window in Cp, by using Cmd-C and then Cmd-V, it gets pasted two times or sometimes even three times on definately only one key stroke. And it makes "muk" on top of that. Forget keyboard shortcuts in Cp/MacOS.

And, RodWard, to answer with "Gotta love MACs" is really not the way to deal with MacOS user's concerns in a respectful way.

Klaus

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Sep 18, 2020 0
Adobe Community Professional ,
Sep 18, 2020

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And people wonder why Lilybiri and I have stopped answering questions about MAC problems...

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Sep 18, 2020 0
New Here ,
Sep 21, 2020

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Here's the solve that worked for me (not a "Captivate" issue, per se, but the sound only happened in Captivate. I hope this is helpful to others! 

 

http://www.mactricksandtips.com/2008/07/switch-off-annoying-system-sounds.html

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Sep 21, 2020 0
Advocate ,
Sep 19, 2020

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My advise is to use the Feature Request/Bug Report Form to make the development team of Captivate more aware of these, seemingly, MacOS-specific problems.

Make sure to indicate your MacOS version and your Captivate version correctly. Meaning: do not write something like Captivate 2019, instead look it up in Captivate right-side from the Apple under Adobe Captivate/About Adobe Captivate ...

Do it, the more the better!

Klaus

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Sep 19, 2020 0