How to continue the installation?

New Here ,
Feb 28, 2019

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If I want to install the voices or perform an update, I get options displayed, but no buttons to continue the installation. Here is an example:

Voices.gif

How can I continue the installation?

Thank you

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1 Correct Answer

New Here , Mar 01, 2019
fritzl84545362 New Here , Mar 01, 2019
Hi RodWard,Thanks for your answer.The display problem is not solved - I use three monitors with the recommended screen resolutions. However, I can reach the buttons by pressing the Tab key. This allowed me to perform the installation and update.Have a nice day.

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Adobe Community Professional ,
Mar 01, 2019

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Check your display settings in Windows.  It looks to me like they may be well over 100% and that's why you are not seeing the buttons.

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New Here ,
Mar 01, 2019

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Hi RodWard,

Thanks for your answer.

The display problem is not solved - I use three monitors with the recommended screen resolutions. However, I can reach the buttons by pressing the Tab key. This allowed me to perform the installation and update.

Have a nice day.

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RodWard LATEST
Adobe Community Professional ,
Mar 01, 2019

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If your monitor display resolutions are not within certain bounds you may yet be in for a bumpy ride with Captivate because there are lots of other dialog boxes where you may find the buttons are also not visible.

Hopefully I am wrong, but if not, you now know what to do about it.

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