HTML5 tracker says "Only animation image is supported" for software simulation slides.

New Here ,
Jan 27, 2020

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I am in the process of going through all of our Captivate modules and eliminating any non-HTML5 compliant elements. Several modules contain very long software simulations. On those simulations slides that have some sort of movement on them (i.e., scrolling down a screen), the HTML5 Tracker says, "Only animation image is supported." This indicates to me that these slides will present some kind of problem when published as HTML5. But I don't see any problems when I run the module in the SCORM cloud or when I preview as HTML5 in browser. The "animation images" seem to be working just fine.

 

These slides work fine when published in HTML5 - so is there actually a problem?These slides work fine when published in HTML5 - so is there actually a problem?


Do I need to modify these slides somehow? Should I just ignore this message in the HTML5 Tracker? What's going on?

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Most Valuable Participant , Jan 28, 2020
Lilybiri Most Valuable Participant , Jan 28, 2020
Theoretically when publishing to HTML output the FMR-slides (Full Motion Recording) which are originally SWF-based will be converted to MP4 (H264 video format). However from several users here and in other social media, and personally this is not always funcitioning well. For that reason, my approach to software simulations for demonstration goals (not Training/Assessment) has changed. Here are some tips: If possible use Video Demo instead of Software simulation in Demo mode. It is more work to...

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Adobe Community Professional ,
Jan 27, 2020

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You're fine. When Captivate captures software simulation is does create an SWF file for full-motion recording but during the publishing process, these get converted to MP4 files. It will be interesting when the next major release of Adobe Captivate comes out if they will change this process to a non-SWF recording. Time will tell, however you have nothing to worry about for today. You can ignore these warnings in the HTML5 Tracker.

Paul Wilson, CTDP

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New Here ,
Jan 07, 2021

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Thanks for posting this. A few slides that were pulled over from PowerPoint and contain no animation at all still had the 'Only animation inage supported' message in the HTML5 tracker. Confusing.

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Lilybiri LATEST
Most Valuable Participant ,
Jan 08, 2021

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Indeed, very confusing. You would not have that warning if you replaced the FMR slide by Video Demo slides which publish natively to MP4, totally compatible with HTML5 output.

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Most Valuable Participant ,
Jan 28, 2020

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Theoretically when publishing to HTML output the FMR-slides (Full Motion Recording) which are originally SWF-based will be converted to MP4 (H264 video format). However from several users here and in other social media, and personally this is not always funcitioning well. For that reason, my approach to software simulations for demonstration goals (not Training/Assessment) has changed. Here are some tips:

  • If possible use Video Demo instead of Software simulation in Demo mode. It is more work to edit, but you can still record in clips, the editor is more powerful and the output quality a lot better. Moreover if wanted (as I do often) you can uplevel the efficiency of the video by converting it to an Interactive Video.
  • If you want to stay with software sim, demo mode, avoid FMR slides whenever possible, by good planning. In many cases scrolling or other mouse movements can be replaced by clicking (not needing a FMR slide). One example: instead of dragging the scrollbar, use clicking it). 
  • I tend to stop the recording in sim mode when expecting a FMR slide which cannot be avoided, and will insert a Video Demo slide (possible with Slides button). After that insertion I will continue with capturing in software sim mode. Seems bit complicated but once you get the idea works nicely and you have a combination of the advantages of software sims (management) with the quality of Video Demo slides which are guaranteed to work in HTML output since they are always MP4-slides after publishing. Moreover you'll have the power of the Video Demo editor.

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New Here ,
Jan 28, 2020

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Thanks so much for this!

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Most Valuable Participant ,
Jan 28, 2020

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Yiou're welcome, maybe not the easy solution you expected.

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