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I can not open my captivate file

Community Beginner ,
Jun 11, 2020

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Hello
I did a project. After it was finished, I deleted the Captivate software and reinstalled it. But now my project doesn't open with this version and it shows the error that I attached bellow.

Does anyone know what the problem is?Untitled.jpg

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

Were the two different versions of Captivate both exactly the same?  If you created the file with Captivate 11.5 and then reinstalled Captivate 11.0 then that might be why you cannot now open the CPTX.  You may need to update your reinstalled Captivate version with all latest patches.

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I can not open my captivate file

Community Beginner ,
Jun 11, 2020

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Hello
I did a project. After it was finished, I deleted the Captivate software and reinstalled it. But now my project doesn't open with this version and it shows the error that I attached bellow.

Does anyone know what the problem is?Untitled.jpg

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

Were the two different versions of Captivate both exactly the same?  If you created the file with Captivate 11.5 and then reinstalled Captivate 11.0 then that might be why you cannot now open the CPTX.  You may need to update your reinstalled Captivate version with all latest patches.

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Jun 11, 2020 0
Adobe Community Professional ,
Jun 11, 2020

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Were the two different versions of Captivate both exactly the same?  If you created the file with Captivate 11.5 and then reinstalled Captivate 11.0 then that might be why you cannot now open the CPTX.  You may need to update your reinstalled Captivate version with all latest patches.

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