I can not open my captivate file

Community Beginner ,
Jun 11, 2020

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Hello
I did a project. After it was finished, I deleted the Captivate software and reinstalled it. But now my project doesn't open with this version and it shows the error that I attached bellow.

Does anyone know what the problem is?Untitled.jpg

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1 Correct Answer

Adobe Community Professional , Jun 11, 2020
RodWard Adobe Community Professional , Jun 11, 2020
Were the two different versions of Captivate both exactly the same?  If you created the file with Captivate 11.5 and then reinstalled Captivate 11.0 then that might be why you cannot now open the CPTX.  You may need to update your reinstalled Captivate version with all latest patches.

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Adobe Community Professional ,
Jun 11, 2020

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Were the two different versions of Captivate both exactly the same?  If you created the file with Captivate 11.5 and then reinstalled Captivate 11.0 then that might be why you cannot now open the CPTX.  You may need to update your reinstalled Captivate version with all latest patches.

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