I can't download Adobe Presenter Video Express 10 for Mac

New Here ,
Mar 01, 2015

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The error message is:

The Akamai Download Manager has encountered an fatal error: Access Denied

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1 Correct Answer

Adobe Community Professional , Mar 02, 2015
Jorma_at_CoSo Adobe Community Professional , Mar 02, 2015
Nicole, I'll PM you a solution.

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Adobe Employee ,
Mar 02, 2015

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Moving this discussion to the Adobe Presenter forum.

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Adobe Community Professional ,
Mar 02, 2015

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Nicole, I'll PM you a solution.

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New Here ,
Mar 28, 2015

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Hi, I'm having the same issue attempting to download a trial of Photoshop Elements.  Can you PM a solution to me?  Thanks

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Adobe Community Professional ,
Mar 30, 2015

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Donnie,

I would reach out to the folks at the PS Elements forum.Photoshop Elements

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New Here ,
Jan 27, 2016

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Hello - I am having same challenge in downloading today - keeps failing regardless of browser

Can you PM me the solution?

Thanks

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New Here ,
Jun 24, 2015

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I am having the same issue.  I've tried to download it multiple times and it just won't work

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New Here ,
May 08, 2016

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Hello,

Could you share the solution to me as well? I've tried downloading Adobe Presenter on a MacBook Air several times, on different browsers and received fatal error (below). The links don't take me anywhere.

Thank you in advance. 


The Akamai Download Manager has encountered a fatal error:
Access denied.

To download the files directly, click here.

File 1 of 2

File 2 of 2

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Adobe Employee ,
May 09, 2016

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Hi Julie,

Please check your PM for download details.

Regards,

Ashish

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New Here ,
Nov 11, 2020

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Hi, I have the same issues. Coudl yo uplease post the solution in the discussion here? I do not know how to check the PM.

 

Many Thanks!

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Lilybiri LATEST
Most Valuable Participant ,
Nov 12, 2020

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I am sorry, but this is the Captivate forum. Can you please post in the Connect forum, which also has Presenter experts on board.

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