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I have downloaded trial for Windows English version, but can't open the Captivate_8_LS21.7z file. I have 32-bit. Will this work or shoudl I redownload?

New Here ,
Feb 16, 2015 Feb 16, 2015

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I have downloaded trial for Windows English version 1.45GB.

It has downloaded but I can't open the Captivate_8_LS21.7z file.

I have 32-bit. Will this work ?

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correct answers 1 Correct answer

Adobe Employee , Feb 16, 2015 Feb 16, 2015

Hi There,

In order to download / install Captivate 8 32 bit, you have to download 2 files ( .7z and .exe ) at same location/ folder.

Once both files downloaded completely then you have to run .exe file and it will extract .7z file first and then it will initialize the installer. You do not have to open .7z file.

Let me provide you the download links of Captivate 8 32 bit :-

Open the link mention below in any Web Browser say Internet Explorer

https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate

...

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Adobe Employee ,
Feb 16, 2015 Feb 16, 2015

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Moving this discussion to the Adobe Captivate forum.

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New Here ,
Feb 17, 2015 Feb 17, 2015

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Jeff and Ajit

Many thanks, this has worked for me and I now have the Captivate trial working. I really appreciate your hel

Cathy

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Adobe Employee ,
Feb 17, 2015 Feb 17, 2015

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Hi Cathy,

Thank you for confirming this.

Would request you to please mark my answer correct by which other users facing same issue can take benefit out of it.

Regards,

Ajit

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Adobe Employee ,
Feb 16, 2015 Feb 16, 2015

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Hi There,

In order to download / install Captivate 8 32 bit, you have to download 2 files ( .7z and .exe ) at same location/ folder.

Once both files downloaded completely then you have to run .exe file and it will extract .7z file first and then it will initialize the installer. You do not have to open .7z file.

Let me provide you the download links of Captivate 8 32 bit :-

Open the link mention below in any Web Browser say Internet Explorer

https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate

Sign in with your Adobe id and Password, then you will be redirected to download Web Page of Captivate 8. 

Do not click on Download. Kindly let that window open as it is.

Now Copy and paste the link mention below in the new tab/window of the same Web Browser in which you have opened the above link.

http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.7z

   

Then Save the file.

Do the same for the link mention below and save this .exe file as well.

http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.exe

Make sure both the files (.7z and .exe) save/download at the same location/folder.

NOTE: Wait for both the files to finish download and then run the .exe file.

Once you run the .exe, it will start extracting the .7z file and will provide Captivate 8 folder on your desktop which will contain setup.exe. Run this setup.exe to install Captivate 8.


Regards,

Ajit

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