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If User Exits Course During Re-Take, Course Is Stuck on "Loading..."

New Here ,
Jun 29, 2011

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If User Exits Course During Re-Take, Course Is Stuck on "Loading..."

Our course becomes stuck on a loading page if the user had previously failed the course, begun to re-take, and exited the course mid-way through their attempt. Bookmarking works fine if user hasn't failed the quiz yet.

If the user fails the quiz at the end they are shown the "re-take" button. If they "re-take" the quiz, but deiced to close the course at after a few slides, when they attempt to re-launch the course they will be taken to never-ending "loading" screen.

Please advise! Thanks!

This is similar to other threads on the forum (that have gone unresolved),

http://forums.adobe.com/message/3098179 & http://forums.adobe.com/message/3235859

Using Captivate 5, SCORM 1.2, Quiz Report Status: Complete/Incomplete

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Quizzing and LMS

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If User Exits Course During Re-Take, Course Is Stuck on "Loading..."

New Here ,
Jun 29, 2011

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If User Exits Course During Re-Take, Course Is Stuck on "Loading..."

Our course becomes stuck on a loading page if the user had previously failed the course, begun to re-take, and exited the course mid-way through their attempt. Bookmarking works fine if user hasn't failed the quiz yet.

If the user fails the quiz at the end they are shown the "re-take" button. If they "re-take" the quiz, but deiced to close the course at after a few slides, when they attempt to re-launch the course they will be taken to never-ending "loading" screen.

Please advise! Thanks!

This is similar to other threads on the forum (that have gone unresolved),

http://forums.adobe.com/message/3098179 & http://forums.adobe.com/message/3235859

Using Captivate 5, SCORM 1.2, Quiz Report Status: Complete/Incomplete

TOPICS
Quizzing and LMS

Views

1.3K

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Jun 29, 2011 0
New Here ,
Jul 26, 2011

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Issue/error is fixed when upgraded to Captivate 5.5 for $149.

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Jul 26, 2011 0
Explorer ,
Nov 22, 2019

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Hi guys,

 

I have got the same error in Captivate 2019 v11.5.1.499. Please help, Anyone who knows the solution for this problem 

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Nov 22, 2019 0
Lilybiri LATEST
Most Valuable Participant ,
Nov 22, 2019

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Please, this is a thread from 2011. Start a new thread.

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Nov 22, 2019 0