insert video / youtube does not account for buffering and cuts the end off

[jeffreywatahs]

using Captivate 2019 V 11.5.1.499 to insert youtube video and it doesn't matter if I use "Media (button) / video" or interactive video, the result is the same:

• Captivate places a timeline element that is the duration of the video
• you cannot extend the duration of the video on the timeline, properties or edit feature
• eg. if a 10 second video buffers for 3 seconds before playback begins, then the last 3 seconds of the video are cut off

Of course this is on slide video because Captivate won't allow youtube on Event videos.

Question: how do you extend the element to allow enough time for the youtube embed to fully play?

Thanks,

[robyn_zee · Accepted solution]

Hi Jeff, I've found that it cuts off the videos a little abruptly too. My favorite way to add in videos is as a web object, and then with the object you selected under properties, select embed code. There are a lot of great websites that will let you generate a custom embed code with the features you want. (ie/ closed captioning on, no youtube logo/branding, custom start and stop times, etc.) From there you can copy and paste the embed code into your Captivate for the Embed code. It works great! 

[jeffreywatahs]

Robyn  that works so well!!  thank you! it seems strange to avoid the tools that say "video/youtube" but hey, I'll take the win, thanks for sharing!

[Lilybiri]

This is not really related with the question, but I see that you are not yet using the most recent release which is 11.5.5.553. Please update!

[jeffreywatahs]

Yes I wish I could, I work for a large organization and we get uupdates when IT schedules, which is hopefully soon. Cheers,

[robyn_zee]

This is one of my faves or generating the embed code: YouTube Custom Embed Generator - Classy Nemesis