installer was unable to access a critical file/directory code 41 for adobe captivate 2019..please help
Completely useless. The error code guide you mention just tells people to 'Click Retry'. There is no Retry button.
The employee ignored that the install process for Captivate is not the same as for CC applications. Sorry about that.
I will try to contact someone from the Captivate staff members to help you.
Apologies for the inconvenience caused to you.
I have sent you a private message. Please check and provide the information so that we can connect and look into the issue.