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installer was unable to access a critical file/directory code 41 for adobe captivate 2019..please help
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Please follow this link to troubleshoot error codes https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html
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Completely useless. The error code guide you mention just tells people to 'Click Retry'. There is no Retry button.
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The employee ignored that the install process for Captivate is not the same as for CC applications. Sorry about that.
I will try to contact someone from the Captivate staff members to help you.
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Hi,
Apologies for the inconvenience caused to you.
I have sent you a private message. Please check and provide the information so that we can connect and look into the issue.
Regards,
Ajit
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I have the same problem.