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Interactive video not displaying questions and reporting incomplete in LMS..

New Here ,
Jul 08, 2020

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I have created an interactive video with 3 knowledge check slides. Works fine for many, skips questions for some, reports incomplete for some. We have had a team troubleshooting this for several days. Is this a known issue? Has anyone experienced similar? Is there a fix? If not this will render Interactive Videos useless for our organization. 

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Interactive video not displaying questions and reporting incomplete in LMS..

New Here ,
Jul 08, 2020

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I have created an interactive video with 3 knowledge check slides. Works fine for many, skips questions for some, reports incomplete for some. We have had a team troubleshooting this for several days. Is this a known issue? Has anyone experienced similar? Is there a fix? If not this will render Interactive Videos useless for our organization. 

Topics

Advanced, Audio and video

Views

25

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 08, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Jul 08, 2020

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I have created several interactive videos but never uploaded to a LMS. Did you check in SCORM Cloud to see if the issue is due to Captivate or to the LMS?

You talk about 'complete'. How did you set up reporting? 

Can it be a bandwidth issue? Are the videos very heavy, long? In that case I would distribute over mulitple slides.

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