Interactive Video - Overlay slides moving position in Preview and when published to LMS

[ds olson]

I am using a section of a video from YouTube. I overlay slides and knowledge checks during breaks between dialogue, but upon playback they move slightly to cut off the dialogue. Any suggestions?

[Lilybiri]

What do you mean by 'playback'? Is that after publishing and uploading to a webserver?

[ds olson]

When I Preview the project or after publishing to LMS

[Lilybiri]

Do you have this interactive video on the first slide? It seems to be a syncrhonizing problem.  My experiments with interactive video always were with Video Demo, and I planned where to put the overlay slides in advance, and did provide an audio pause at those locations. Of course that is not possible with an existing video, especially when it has to be streamed from YouTube nor VImeo.  You don't have that control for those videos. Suspect to have to find out by trial and error how much you have to move the interactive points on the Timeline. Use Preview HTML in browser while testing that.

[ds olson]

Thanks for your help - I really appreciate your time.  (I have the interactive video on slide 4 or 5)

[Lilybiri]

Sorry that I cannot help more.

[ds olson]

Lilybiri, is there an email address for Adobe Captivate help/support that you know of (I don't want to use the 'chat' function because the last time I did it took forever and the problem couldn't be resolved)? Thanks and sorry to bother you - this is my first post to Adobe Community - thanks for breaking me in!