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Issue with 1920x1080 preview and publish

New Here ,
May 02, 2019

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Hi all. Been using captivate 10 for about a month now and I have recently begun importing PPT files that were converted to 1920 x 1080.

While editing the project I see the project screen like this (black box placed to not give away company)

AdobeCaptivate_2019-05-02_20-40-12.png

When I publish the project, preview the slide, or presentation I this happens.

AdobeCaptivate_2019-05-02_20-41-25.png

I am not sure what I did wrong. I did not have this issue on the 1280 x 720 presentations.

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Issue with 1920x1080 preview and publish

New Here ,
May 02, 2019

Copy link to clipboard

Copied

Hi all. Been using captivate 10 for about a month now and I have recently begun importing PPT files that were converted to 1920 x 1080.

While editing the project I see the project screen like this (black box placed to not give away company)

AdobeCaptivate_2019-05-02_20-40-12.png

When I publish the project, preview the slide, or presentation I this happens.

AdobeCaptivate_2019-05-02_20-41-25.png

I am not sure what I did wrong. I did not have this issue on the 1280 x 720 presentations.

Views

83

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
karlpell LATEST
New Here ,
Dec 18, 2019

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Did you get a resolution on this? I am having the same issue.

 

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