Issue with image flashing betwen slides

[#1]

Hi everyone-

I have a strange issue with a software simulation. Unfortunately, I don't have a lot of information about how the slides were created because they were created by someone that is out of office. I'm hoping someone can help at least figure out what this person is doing to cause it, so that we can avoid it in the future. Here is one of the slides in question as you see it in Captivate: 

When I click Edit on the background image, and then from the Resize/Crop Image dialog box, just click OK, this "corrupted" image appears:

This issue is that when the slide transitions to the next slide, this "corrupted" image flashes quickly. It is happening on quite a few of his slides, but not all. Does anyone know why this is happening? Is there a way to fix it without having to redo the slides?

Thanks,

Crystal  

[#2]

Hi everyone-

I have a strange issue with a software simulation. Unfortunately, I don't have a lot of information about how the slides were created because they were created by someone that is out of office. I'm hoping someone can help at least figure out what this person is doing to cause it, so that we can avoid it in the future. Here is one of the slides in question as you see it in Captivate: 

When I click Edit on the background image, and then from the Resize/Crop Image dialog box, just click OK, this "corrupted" image appears:

This issue is that when the slide transitions to the next slide, this "corrupted" image flashes quickly. It is happening on quite a few of his slides, but not all. Does anyone know why this is happening? Is there a way to fix it without having to redo the slides?

Thanks,

Crystal