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Issues when previewing a Captivate project

Adobe Employee ,
Aug 06, 2020

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In Captivate (2019 release), sometimes, when you preview a project, you see the following error message.

captivate-pub-issue.png

Workaround

This issue is specific to your computing environment. You can either:

  • Uninstall and reinstall Captivate.
  • Change your network's proxy settings.
  • Change the default browser.

If the steps still do not resolve the issue, create a post in this forum or write to CaptivateHelp@adobe.com.

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Issues when previewing a Captivate project

Adobe Employee ,
Aug 06, 2020

Copy link to clipboard

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In Captivate (2019 release), sometimes, when you preview a project, you see the following error message.

captivate-pub-issue.png

Workaround

This issue is specific to your computing environment. You can either:

  • Uninstall and reinstall Captivate.
  • Change your network's proxy settings.
  • Change the default browser.

If the steps still do not resolve the issue, create a post in this forum or write to CaptivateHelp@adobe.com.

Topics

Advanced

Views

155

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Aug 20, 2020

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Thank you for you update.....

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