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Issues with re-launching course containing randomized exam

New Here ,
Jul 10, 2020

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Hello,

We've been working on an exam that randomly pulls a total of 50 questions from five separate pools, totalling 61 questions. However, if the learner closes out of this exam at any point during the entire course and then proceeds to re-open it, they are "locked out" of the course as it sits on the "spinning wheel" screen ad nauseum.

 

Another thing to consider about this exam is that it utilizes the Countdown/Timer widget to restrict the learner to 60 minutes. Could a combination of this and the randomized question pool be causing the training to hang?

 

When the course loads in for a second time in the SCORM Cloud, the values below are the last communication the course has with the cloud prior to getting stuck:

110:Fri Jul 10 2020 19:57:02 GMT-0600 (Mountain Daylight Time) - strResult=E1A%24nP1A%24nP1A%24nP1ISection2L1ISection3D0ISection4L0ISection2C0ISection1J0ISection4M0ISection4H0ISection4B0ISection2H0ISection3C0ISection5C0ISection3H0ISection1I0ISection2P0ISection1K0ISection3J0ISection5B0ISection2K0ISection1C0ISection3I0ISection2J0ISection4A0ISection2D0ISection5G0ISection2F0ISection3E0ISection4C0ISection4K0ISection1D0ISection2B0ISection4F0ISection5A0ISection3A0ISection4D0ISection5H0ISection2E0ISection1G0ISection5E0ISection4I0ISection3F0ISection2O0ISection2A0ISection2I0ISection2Q0ISection1A0ISection4E0ISection1E0ISection1H0A%24nP0A%24nP0A%24nP001BA0001B3DCA%7E%24MX*tyrl7%7E%24MX*xKul70001B00AEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B1BDB0B0DB%7E%24MX*QLul7%7E%24MX*8uul71010B00KEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B0BDB1B1EC%7E%24MX*Evul7A0001A00AAAA0DTcpQuizInfoStudentIDBAVcpQuizInfoStudentNameAPUser%2C%20CaptivateQcpQuizHandledAllBA$_#-#_$
111:Fri Jul 10 2020 19:57:02 GMT-0600 (Mountain Daylight Time) - intSCORMError=0
112:Fri Jul 10 2020 19:57:02 GMT-0600 (Mountain Daylight Time) - Returning E1A%24nP1A%24nP1A%24nP1ISection2L1ISection3D0ISection4L0ISection2C0ISection1J0ISection4M0ISection4H0ISection4B0ISection2H0ISection3C0ISection5C0ISection3H0ISection1I0ISection2P0ISection1K0ISection3J0ISection5B0ISection2K0ISection1C0ISection3I0ISection2J0ISection4A0ISection2D0ISection5G0ISection2F0ISection3E0ISection4C0ISection4K0ISection1D0ISection2B0ISection4F0ISection5A0ISection3A0ISection4D0ISection5H0ISection2E0ISection1G0ISection5E0ISection4I0ISection3F0ISection2O0ISection2A0ISection2I0ISection2Q0ISection1A0ISection4E0ISection1E0ISection1H0A%24nP0A%24nP0A%24nP001BA0001B3DCA%7E%24MX*tyrl7%7E%24MX*xKul70001B00AEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B1BDB0B0DB%7E%24MX*QLul7%7E%24MX*8uul71010B00KEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B0BDB1B1EC%7E%24MX*Evul7A0001A00AAAA0DTcpQuizInfoStudentIDBAVcpQuizInfoStudentNameAPUser%2C%20CaptivateQcpQuizHandledAllBA$_#-#_$

 From my understanding, these are the values of the questions it's pulling from the five pools - but something, and I'm not skilled enough to know exactly what, is keeping the course from re-entering properly.

 

Any assistance would be extremely appreciated.

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Issues with re-launching course containing randomized exam

New Here ,
Jul 10, 2020

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Hello,

We've been working on an exam that randomly pulls a total of 50 questions from five separate pools, totalling 61 questions. However, if the learner closes out of this exam at any point during the entire course and then proceeds to re-open it, they are "locked out" of the course as it sits on the "spinning wheel" screen ad nauseum.

 

Another thing to consider about this exam is that it utilizes the Countdown/Timer widget to restrict the learner to 60 minutes. Could a combination of this and the randomized question pool be causing the training to hang?

 

When the course loads in for a second time in the SCORM Cloud, the values below are the last communication the course has with the cloud prior to getting stuck:

110:Fri Jul 10 2020 19:57:02 GMT-0600 (Mountain Daylight Time) - strResult=E1A%24nP1A%24nP1A%24nP1ISection2L1ISection3D0ISection4L0ISection2C0ISection1J0ISection4M0ISection4H0ISection4B0ISection2H0ISection3C0ISection5C0ISection3H0ISection1I0ISection2P0ISection1K0ISection3J0ISection5B0ISection2K0ISection1C0ISection3I0ISection2J0ISection4A0ISection2D0ISection5G0ISection2F0ISection3E0ISection4C0ISection4K0ISection1D0ISection2B0ISection4F0ISection5A0ISection3A0ISection4D0ISection5H0ISection2E0ISection1G0ISection5E0ISection4I0ISection3F0ISection2O0ISection2A0ISection2I0ISection2Q0ISection1A0ISection4E0ISection1E0ISection1H0A%24nP0A%24nP0A%24nP001BA0001B3DCA%7E%24MX*tyrl7%7E%24MX*xKul70001B00AEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B1BDB0B0DB%7E%24MX*QLul7%7E%24MX*8uul71010B00KEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B0BDB1B1EC%7E%24MX*Evul7A0001A00AAAA0DTcpQuizInfoStudentIDBAVcpQuizInfoStudentNameAPUser%2C%20CaptivateQcpQuizHandledAllBA$_#-#_$
111:Fri Jul 10 2020 19:57:02 GMT-0600 (Mountain Daylight Time) - intSCORMError=0
112:Fri Jul 10 2020 19:57:02 GMT-0600 (Mountain Daylight Time) - Returning E1A%24nP1A%24nP1A%24nP1ISection2L1ISection3D0ISection4L0ISection2C0ISection1J0ISection4M0ISection4H0ISection4B0ISection2H0ISection3C0ISection5C0ISection3H0ISection1I0ISection2P0ISection1K0ISection3J0ISection5B0ISection2K0ISection1C0ISection3I0ISection2J0ISection4A0ISection2D0ISection5G0ISection2F0ISection3E0ISection4C0ISection4K0ISection1D0ISection2B0ISection4F0ISection5A0ISection3A0ISection4D0ISection5H0ISection2E0ISection1G0ISection5E0ISection4I0ISection3F0ISection2O0ISection2A0ISection2I0ISection2Q0ISection1A0ISection4E0ISection1E0ISection1H0A%24nP0A%24nP0A%24nP001BA0001B3DCA%7E%24MX*tyrl7%7E%24MX*xKul70001B00AEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B1BDB0B0DB%7E%24MX*QLul7%7E%24MX*8uul71010B00KEAH0%3B1%3B2%3B3BAB0B0BBB0B0BCB0B0BDB1B1EC%7E%24MX*Evul7A0001A00AAAA0DTcpQuizInfoStudentIDBAVcpQuizInfoStudentNameAPUser%2C%20CaptivateQcpQuizHandledAllBA$_#-#_$

 From my understanding, these are the values of the questions it's pulling from the five pools - but something, and I'm not skilled enough to know exactly what, is keeping the course from re-entering properly.

 

Any assistance would be extremely appreciated.

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Jul 10, 2020 0
RodWard LATEST
Adobe Community Professional ,
Jul 10, 2020

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If you are currently publishing to SCORM 1.2, change to SCORM 2004 and test again in SCORM Cloud.  Your issue may simply be that you have too many quiz questions for SCORM 1.2 to cope with and the amount of data is overloading the allowed memory.  SCORM 2004 has a lot more memory allocated for Resume Data.  

 

If you are worried that the issue is some kind of conflict with the Countdown Timer widget, just remove the widget and test to see if it makes a difference.

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