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Japanese characters are missing when communicating to LMS.

Community Beginner ,
Jul 18, 2015

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Dear Expert,

When I create a contents in Japanese, some of Interaction detail are missing or not being communicated to LMS.

English Question(below)

MC_English.JPG

Japanese Question(below)

MC_Japanese.JPG

All have same choices and first one is the correct answer.

However when I report with my LMS, it appears like below.

LMS_Report.JPG

As you can see, English choices are fine but Japanese choices are garbled in "_".

And also you can notice that Japanese characters are displayed correctly in "Question".

This makes me confused...

Also it works if it's a "Short Answer" or "Fill in the Blank".

But if it's a "multiple choices", it doesn't seem like send correct characters.

The difference between the question types is that students must type with keyboard in the former ones, in the later ones, on the other hand, students must choose the answer from the choces given.

Do I miss some language settings to have work this fine, to use in double byte languages?

In Preferences - Recordings - Settings - Language used in caption, I set it Japanese.

I don't know where else to configure.

Thank you so much for your help.

Best Regards,

naos30780617

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Quizzing and LMS

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Japanese characters are missing when communicating to LMS.

Community Beginner ,
Jul 18, 2015

Copy link to clipboard

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Dear Expert,

When I create a contents in Japanese, some of Interaction detail are missing or not being communicated to LMS.

English Question(below)

MC_English.JPG

Japanese Question(below)

MC_Japanese.JPG

All have same choices and first one is the correct answer.

However when I report with my LMS, it appears like below.

LMS_Report.JPG

As you can see, English choices are fine but Japanese choices are garbled in "_".

And also you can notice that Japanese characters are displayed correctly in "Question".

This makes me confused...

Also it works if it's a "Short Answer" or "Fill in the Blank".

But if it's a "multiple choices", it doesn't seem like send correct characters.

The difference between the question types is that students must type with keyboard in the former ones, in the later ones, on the other hand, students must choose the answer from the choces given.

Do I miss some language settings to have work this fine, to use in double byte languages?

In Preferences - Recordings - Settings - Language used in caption, I set it Japanese.

I don't know where else to configure.

Thank you so much for your help.

Best Regards,

naos30780617

TOPICS
Quizzing and LMS

Views

249

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 18, 2015 1
New Here ,
Mar 30, 2020

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Hi naos30780617,

 

I am in trouble with the same problem.

It occurs in both Presenter11.0 and Captivate2017.

Have you solved this problem yet?

 

Best regards,

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