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Learning interactions cannot be displayed

New Here ,
Nov 29, 2019

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Hello, I created a learning interaction and published it to the computer. It can be displayed via IE and Microsoft Edge, but only shows blank on Firefox and Chrome. I then published it to github. The github page cannot be displayed via any browser.


Would you help resolve the issue? Thanks! See details below.


Captivate version: 2017 release - 10.0.1.285

Project: Created a blank project from scratch

Learning interaction: Tabs

Publish: to computer, html5, scalable html content

Open local files: Can be displayed on IE, Microsoft Edge, Cannot be displayed (blank content) on Firefox or Chrome

Published to Github: Cannot be displayed for any web browser

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Learning interactions cannot be displayed

New Here ,
Nov 29, 2019

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Hello, I created a learning interaction and published it to the computer. It can be displayed via IE and Microsoft Edge, but only shows blank on Firefox and Chrome. I then published it to github. The github page cannot be displayed via any browser.


Would you help resolve the issue? Thanks! See details below.


Captivate version: 2017 release - 10.0.1.285

Project: Created a blank project from scratch

Learning interaction: Tabs

Publish: to computer, html5, scalable html content

Open local files: Can be displayed on IE, Microsoft Edge, Cannot be displayed (blank content) on Firefox or Chrome

Published to Github: Cannot be displayed for any web browser

Topics

Editing

Views

91

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Most Valuable Participant ,
Nov 29, 2019

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HTML5 output is meant to be seen after uploading to a webserver (or a LMS in case of a SCO). Some Learning Interactions (and other functionalities) will not work properly when viewing the published file locally. Did you upload?

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New Here ,
Dec 02, 2019

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Yes, I uploaded the files to github at: https://github.ibm.com/zhangyic/test1 And here is the displayed page: https://pages.github.ibm.com/zhangyic/test1 Would you help see what is the problem? Many thanks!

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Adobe Community Professional ,
Dec 02, 2019

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Does the GitHub web server allow JSON files?  If not, you won't get HTML5 content from Captivate working properly.

 

Might I suggest you turn on SCORM reporting for this project (even if you don't have a quiz) and upload it to SCORM Cloud online LMS to test playback from there.  I know that SCORM Cloud does support JSON and its web servers are definitely compatible with HTML5 content from Captivate.  Not so sure about GitHub.

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New Here ,
Dec 03, 2019

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Hello, thanks for the suggestion. I set the standard as AICC and it can be displayed via "Preview in SCORM cloud". I think GitHub should allow JSON files, since my simple interactions can be displayed on GitHub, for example: https://pages.github.ibm.com/zhangyic/overview-module1/    It seems just learning interactions cannot be displayed.

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New Here ,
Dec 08, 2019

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Hi, any more suggestions on this issue? Thanks!

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Lilybiri LATEST
Most Valuable Participant ,
Dec 09, 2019

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Publish it and upload to the eLearning community.... is possible and sure that the server it is using allows JSON (is for image display, not for animations). I have used that learning interaction for HTML output without issues, but you need to upload to a proper webserver or LMS.

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