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Make Captivate Start from Beginning in LMS

New Here ,
Mar 17, 2017

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Hello,

I was wondering if anyone might be  able to help me with an issue I am having.

I created a simulator for a system I use at my work. I uploaded it in our LMS - Saba. When I exit out of the course, and go back in it takes me back to the slide that I left off at.  Ideally I want to simulator to start off at the main page (1st page) every time I use it.

Is there a setting on my Captivate file that would allow me to do this, or does this have to do with the Saba?

Thanks

Adobe Community Professional
Correct answer by Paul Wilson, CTDP | Adobe Community Professional

By default, Captivate sends Resume Data to your LMS. If you press Shift + F8 and enter Preferences, navigate to the Quiz category and select the Reporting subcategory you will see the reporting page. Click on the Advanced button. Check off Never Send Resume Data and each time a user exits and restarts the course it will begin at the first slide.

2017-03-17 4-45-03 PM

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Make Captivate Start from Beginning in LMS

New Here ,
Mar 17, 2017

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Hello,

I was wondering if anyone might be  able to help me with an issue I am having.

I created a simulator for a system I use at my work. I uploaded it in our LMS - Saba. When I exit out of the course, and go back in it takes me back to the slide that I left off at.  Ideally I want to simulator to start off at the main page (1st page) every time I use it.

Is there a setting on my Captivate file that would allow me to do this, or does this have to do with the Saba?

Thanks

Adobe Community Professional
Correct answer by Paul Wilson, CTDP | Adobe Community Professional

By default, Captivate sends Resume Data to your LMS. If you press Shift + F8 and enter Preferences, navigate to the Quiz category and select the Reporting subcategory you will see the reporting page. Click on the Advanced button. Check off Never Send Resume Data and each time a user exits and restarts the course it will begin at the first slide.

2017-03-17 4-45-03 PM

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Mar 17, 2017 0
Adobe Community Professional ,
Mar 17, 2017

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By default, Captivate sends Resume Data to your LMS. If you press Shift + F8 and enter Preferences, navigate to the Quiz category and select the Reporting subcategory you will see the reporting page. Click on the Advanced button. Check off Never Send Resume Data and each time a user exits and restarts the course it will begin at the first slide.

2017-03-17 4-45-03 PM

Paul Wilson, CTDP | https://captivateteacher.com

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Mar 17, 2017 0
New Here ,
Mar 20, 2017

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This was exactly what I needed. Thanks so much, Paul.

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Mar 20, 2017 0
Adobe Community Professional ,
Mar 20, 2017

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You're welcome.

Paul Wilson, CTDP | https://captivateteacher.com

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Mar 20, 2017 1
New Here ,
Aug 30, 2017

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Paul to the rescue, again!

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Aug 30, 2017 1
Explorer ,
Aug 31, 2017

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Its doesn't seem to work for me.

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Aug 31, 2017 0
Adobe Community Professional ,
Aug 31, 2017

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Are you using an LMS?

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Aug 31, 2017 0
Explorer ,
Aug 31, 2017

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Yes Skillserve/Unicorn

It works if I publish to Scorm 2004 but with errors.

31-08-2017 15-38-36.png

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Aug 31, 2017 0
Adobe Community Professional ,
Aug 31, 2017

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That particular 'error' usually indicates that the SCORM is unable to communicate with the LMS for some reason. 

The most often cause is that you are running the SCORM on your local PC just to test it, in which case it would be perfectly normal for the SCORM to complain about not finding an LMS anywhere in the vicinity.

So is that likely to be the cause?  When you saw this error message were you just looking at the file  on your PC in a browser?

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Aug 31, 2017 0
Explorer ,
Sep 01, 2017

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If i preview using scorm cloud nothing appears, if i upload to our LMS and run it that's when the error appears but if i make it scorm 1.2 no error.

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Sep 01, 2017 0
Adobe Community Professional ,
Sep 01, 2017

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OK.  Then have you checked with your LMS Administrator as to whether or not your particular LMS supports SCORM 2004?  Not all LMSs do.

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Sep 01, 2017 0
Explorer ,
Sep 01, 2017

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Im waiting for an answer from them, if that version of SCORM is not supported is there any other way to stop the learning resuming from where they left off.

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Sep 01, 2017 0
Adobe Community Professional ,
Sep 01, 2017

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Turn off the Resume Data bookmarking by selecting the option in the Quiz Settings under Advanced > Never Send Resume Data.

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Sep 01, 2017 0
Explorer ,
Sep 01, 2017

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That doesn't seem to work on Scorm 1.2

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Sep 01, 2017 0
Most Valuable Participant ,
Sep 01, 2017

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What Rod proposed always worked for me on 1.2. Did you try it on SCORM Cloud? It may be a LMS issue.

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Sep 01, 2017 0
Community Beginner ,
Jul 17, 2020

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Hi Paul. I am also using a SABA LMS. Is there a way to keep the "Never Send Resume Data" on and make the module to start from the beginning after completion? I added a resume option at the last slide, where the user can choose between starting from the beginning or exiting out.

 

isama84723550_0-1595004418277.png

 

Thanks

 

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Jul 17, 2020 0
New Here ,
Aug 31, 2020

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Isama84723559 I'm having the same issue with the same LMS. Once something completes it stays on the last slide but I want them to be able to stop and have it book marked.

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Aug 31, 2020 0
Adobe Community Professional ,
Aug 31, 2020

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If you want to have it bookmarked then keep Never Send Resume Data unchecked. 

Paul Wilson, CTDP | https://captivateteacher.com

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Aug 31, 2020 0
New Here ,
Sep 01, 2020

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Thank you for answering Paul and I'm sorry I guess I wasn't very clear. We have courses that complete and get to the last slide (using SABA, Scorm 1.2, Captivate 2019, HTML5). Once the course finishes and completes we want them to go back to the beginning on a relaunch but we also want it to bookmark if they stop prior to completion. Right now it goes to the last slide when they relaunch the course. I'm wondering if it can only be one way or another which is a shame as I would think we could have both. Thoughts?

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Sep 01, 2020 0
Adobe Community Professional ,
Sep 01, 2020

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If your Saba LMS supports SCORM 2004, try configuring it to Set Exit to Normal After Completion.

QuizReportingAdvancedSetExitToNormalAfterCompletion.png

This setting is not available for SCORM 1.2.

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Sep 01, 2020 0
Community Beginner ,
Sep 01, 2020

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Hi Steve,

I feel your pain. I resolved the issue by adding a final slide that will give the user an option between exiting the module or starting from the first slide. This applies to every module I published with SCORM 1.2 in SABA LMS. When doing so, the module is bookmarking and giving the user an option to re-launch with an option to start from the first slide.

 

As Rod mentioned, if you publish the module in SCORM 2004, you do not have to add a final slide with the resume from the beginning or exit options. A call will be sent out to display a message to the user with the choices. The only thing is SABA does not support SCORM 2004 for mobile devices.

 

I know that Articulate Storyline 360 has a feature that prompts the user to wither to start from the beginning or resume where left on modules that are published in SCORM 1.2. I wish Adobe Captivate has the same feature. I hope this helps.

 

isama84723550_0-1598967252528.png

isama84723550_1-1598967340472.png

 

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Sep 01, 2020 0
Adobe Community Professional ,
Aug 31, 2020

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The purpose of Never Send Resume Data is to forget the users progress when they return to the course. When I worked for my last employer my solution was to never send resume data but make it easy when launching the course from the LMS to either navigate back to where they left off with no more than about two clicks. This way the quiz was always available on relaunch as well.

Paul Wilson, CTDP | https://captivateteacher.com

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Aug 31, 2020 0