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Mouse path very slow

Community Beginner ,
Feb 08, 2019 Feb 08, 2019

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Hi,

I am working on captivate 9. I have not recorded the video but inserted mouse objects later. Although the mouse action is pretty fast in most places, I find it very very slow at some places. I checked all the properties if I was missing something. It seems the same as the rest of the mouse pointers inserted.

I need help in understanding this.

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Community Expert ,
Feb 08, 2019 Feb 08, 2019

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Shorten timeline of mouse object.

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Community Beginner ,
Feb 08, 2019 Feb 08, 2019

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Tried that too. Looks like some edit/update isn’t happening.

Sent from my iPhone

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Community Expert ,
Feb 08, 2019 Feb 08, 2019

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What do you mean? 

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Community Expert ,
Feb 08, 2019 Feb 08, 2019

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Is this a Video Demo recording or a Software Simulation recording?

Paul Wilson, CTDP

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Community Beginner ,
Feb 11, 2019 Feb 11, 2019

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I have just inserted a screen shot and added a mouse object later. Added

mouse an an object in all the slides. Am not sure why it's functioning with

the right speed in one slide, and very very slow just in the next slide.

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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PW's question was clearly off topic. There is no way to insert a mouse object on a Video Demo slide, that is only possible on software simulation slides.

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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You of all people should know that the descriptions aren't always what they appear to be. I asked because there is an issue with mouse movement going really slow on edited video demo.

Paul Wilson, CTDP

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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Could you please show us screenshots of the timeline of each of these slides showing the duration of the mouse object on the timeline?

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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Talked about the timeline already.... he told shortening the mouse timeline has no effect????

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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People's descriptions of what they've done don't always perfectly match what the screenshots show.

I'm asking to see screenshots.  Please let the poster decide whether or not they want to show them.

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Community Beginner ,
Feb 11, 2019 Feb 11, 2019

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Hi,

I guess I kind of identified a temporary or real work around. when i say

'rest of the slide' as a property for the mouse pointer, it's getting

unusually slow, even if the mouse duration is very less-1 sec or lesser.

Once I say 'specific time', it's working faster.

Not sure if this is a solution..will definitely share the screen shots if

the issue persists.

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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That is what I tried to explain, in vain. The speed of the mouse object on a slide depends on the duration of its timeline. You answered that you tried to change the duration, but now it seems that it was not the case. 

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Community Beginner ,
Feb 11, 2019 Feb 11, 2019

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Yes, You said 'shorten timeline of mouse object'

Looking back I get it now. Then I understood as no of seconds or its length

on the timeline.

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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It was a terminology problem, indeed. Try to learn more about the Timeline!

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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How about that...what a surprising result.

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Community Expert ,
Feb 11, 2019 Feb 11, 2019

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Talked a lot about Timeline today..... surprised?

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New Here ,
Oct 04, 2019 Oct 04, 2019

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The same thing happened to me. When I set the mouse timing to "rest of slide" the mouse movement no longer correlated to the timeline. The slide was about 15 seconds long and I had the mouse movement starting at the 12 second mark. Instead of starting at 12 seconds and going to the end of the slide the mouse would start at the beginning of the slide - not at the starting point, but off the slide in the stage area then slowly, slowly move to the end point. It moved for all 15 seconds of the slide. Modifying the mouse on the timeline made no difference as long as I had "rest of slide" selected. I set it to be a specific time and all my problems went away. The mouse started the movement at the path start point and moved for the specific length of time specified.

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Community Beginner ,
Feb 11, 2019 Feb 11, 2019

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hi,

here are two screen shots of mouse pointers with settings that I applied.

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Community Beginner ,
Sep 29, 2021 Sep 29, 2021

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This is definitely a bug (one of many in the product that pop-up occasionally).

Am using Captivate 2019 and in random slides the mouse pointer moves so slowly that it doesn't get to its destination before the slide finishes.

I am talking about the Captivate-generated mouse on a screenshot slide.

 

 

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Community Expert ,
Sep 29, 2021 Sep 29, 2021

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If you are talking about a screenshot capture with a mouse object on top showing the mouse movement, then the timing of this object can easily be adjusted on the slide.

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